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Frontline Call Center is now seeking qualified applicants to work from home!
NOTE: Please review the Job, Tech, and Qualification Requirements below before you apply, must have the requirements in order to qualify for an interview.
**Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.**
We have Openings for our Blended Support Team -
Are you looking to work for a progressive customer service team that utilizes technology to interact and solve problems every day? At Frontline Call Center we embrace technology while providing first-class customer service. All from the comfort of your own home with benefits provided. If you feel that you would be a good fit for our team, please review further.
Job Description
As a blended agent, you will be cross-trained to support multiple clients to resolve their customer service needs. This position entails handling inbound calls, emails, or chats for multiple accounts. You will follow a guided process and log each call in Frontline Connection CRM (Customer Relationship Management). You will be asked to gather and verify the caller's information and document it inside the appropriate system.
Required Qualifications
Preferred Qualifications
Job Requirements
Tech Requirements
Pay and Benefits
**Frontline Call Center is a W4 employer, we do NOT hire independent contractors**
**Frontline is currently ONLY hiring in these states: AR, FL, GA, MI, NC, SC, OH, TX, UT, & VA. Must reside in the U.S.**
Other
IT Outsourcing & Consulting
$35k-44k (estimate)
02/23/2024
04/13/2024
frontlinecallcenter.com
EASTSOUND, WA
100 - 200
Private
JILL BLANKENSHIP
<$5M
IT Outsourcing & Consulting
Frontline Call Center specializes in providing inbound and outbound outsourced customer management solutions.
The job skills required for Customer Service Representative include Customer Service, Call Center, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.