Fresh Consulting is a design-led, software development and hardware engineering company, offering end-to-end digital services to help companies innovate. We bring together amazing UX designers, sophisticated developers, digital strategists, and top-notch engineers to help companies create fresh experiences that connect humans, systems, and machines. We’ve been growing fast and need someone to help us continue to manage the delivery of high-quality work in a fast-paced environment. 
See more at freshconsulting.com Visit freshconsulting.com/portfolio to see our project work across several industries.
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Title: Implementation Specialist
Duration: 6 months with possible extension 
Location: Austin, TX
Benefits: Employee benefits at 100% including Medical, PTO, Holiday Pay, 401K Plan and much more!
Hours: Minimum 40 Hours/Week 
Role:
-Assesses project risks and builds mitigating strategies
-Trains others in best practices and proper execution
-Participates in the building plans and guides teams through key on-site activities
-Works with Solutions Architect and Development to ensure suggested solutions are feasible
-Acts as a liaison and manages expectations of key sponsors and client executive staff related to timing, functionality and back-office requirements needed to support a successful go live
-Mentors PMs and trains other Implementation resources in areas of product expertise, case resolution, client communication and process improvement
-Supports case management and timely issue resolution by facilitating case reviews
-Acts as subject matter expert in product features and functionality
-Helps to build requirements and solution design
-Analyses customer’s business and makes recommendations
-Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
-Helps to oversees testing and case resolution
Skills:
-Bachelor’s Degree in related field or equivalent experience
-5 years of experience in project management or the Financial Services industry including previous experience in a similar consultative role
-Familiarity with enterprise software deployment architecture and methodologies
-Knowledge of effective business requirements practices and support methodologies
-Excellent written/oral communication skills and ability to interface effectively with technical teams as well as non-technical FI Senior Management Excellent people and teamwork skills
-Remains calm, diplomatic and cooperative under stressful conditions
-Attention to detail, exceptional follow-through, ability to prioritize, stay organized, and multi-task
-Promotes a strong sense of urgency and enthusiasm for reaching goals and meeting deadlines
-Ability to trains individuals 1-on-1 and in a classroom environment
-Passion for improving processes and a commitment to customer satisfaction
FRESH--
- Work on engineering and research assignments with F500 companies and startups.
- The relationships that we have created with our clients are one of a kind.
- We help solve problems in many technologies focusing on R&D, product development, and manufacturing.
- We work at the most cutting-edge and latest technologies from AR/VR to Autonomous technologies.
- Closely working with our clients, we believe that long term investments are extremely important to maintain the culture we together have created.
We’re a handpicked team of Engineers, digital strategist, designers, and developers united together in creating a fresh experience. Whether we are strategizing, designing, developing, or analyzing, our integrated team works as an extension of yours to improve your impact, your usability, and your customer conversion. In the process, we collaborate with you to get to know your business, understand your industry, and incorporate your big ideas into memorable experiences that keep your customers coming back for more.
Equal employment opportunity: All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity, sexual orientation, disability for which a reasonable accommodation can be made or any other status protected by law. Assistance will be gladly provided upon request for any applicant with sensory or non-sensory disabilities.
Fresh Consulting is a participating E-Verify company.
freshconsulting.com
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.