The Textura Client Services team manages all aspects of the client lifecycle, including sales support, implementation, account and relationship management, and ongoing support of the TPM application. In this role, the Client Services Implementation Specialist will collaborate with all levels of the Client Services group, as well as the Production Support and Product teams, to deliver TPM to our clients and support project implementations by ensuring delivery timelines are followed and issues are tracked and escalated as needed. We are goal oriented and driven to exceed client expectations. With that, come many opportunities for growth including career development support and exposure to a thriving industry! 

Qualifications

• Bachelor’s degree in Communications, Business, Finance / Accounting or related area of study and/or equivalent with 3 years prior business experience
• 1 years direct experience supporting clients via phone / email / in person, managing client accounts, and implementing software/systems
• Working knowledge of Windows or NT
• Customer Service experience
• Comfortable presenting to large groups
• Microsoft Excel skills required
• Professional written and verbal communication skills
• Ability to solve complex problems under pressure
• UNIX knowledge is a plus
• Construction industry knowledge helpful, but not required
• Ability and willingness to travel (up to 25%) when needed