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Position Description : The Front Desk Clerk Floater, is responsible for the daily operations at supportive housing properties during evenings and weekends.
This includes interacting with residents and guests, upholding community policies, customer service, some administrative / receptionist duties, as well as maintaining the safety of the community.
The Front Desk Clerk represents Foundation Communities and is responsible for the property while on duty. This is an entry-level to mid-level position with opportunity for growth and development.
This position would have to step in to help at multiple properties. Evening hours : 4 : 00 PM- 12 : 00 AM . Primary Duties / Responsibilities Fulfill office administrative and receptionist functions : answer phones, respond to property inquiries, respond to emails, etc.
Provide excellent customer service to resident population Interact with residents to communicate rules as outlined in the lease and community policies Respond to resident problems and emergencies as appropriate Respond to emergency situations and contact appropriate authorities as needed Prepare documentation such as incident reports and shift reports as needed Monitor sign-in / sign-out process and verify photo identification for all guests Input work orders as needed for unit repairs and other general needs Monitor video surveillance system and report unusual activity Ensure confidentiality of all resident records and information Minimum Requirements High school diploma or GED Must have reliable, dependable transportation in working condition Exceptional interpersonal skills, time management and human relation skills Ability to exercise good judgment and self-control A demonstrated ability to deal with residents, site personnel, volunteers, peers, and supervisors Enthusiasm, good attitude, trustworthiness, personal integrity and honesty Must be able to use a computer and cell phone Good comprehension and communication skills, with the ability to listen to and understand information and ideas presented through verbal communication.
Must speak and write in English. Preferred Requirements Bilingual (English, and Spanish, and / or Arabic, and / or Pashto) Working Conditions An occupational exposure to blood or other potentially infectious materials can be expected.
May be asked to clean up bodily fluids with appropriate training and personal protective equipment provided. Physical Requirements Must be able to be in a sitting position for long periods of time, using a computer.
Must be able to perform several rounds at the property. Must be able to walk up and down multiple flights of stairs daily.
Must be able to lift up to 30 pounds at a time. Compensation $17.51 / hour This position profile identifies the key responsibilities and expectations for performance.
It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his / her supervisor.
Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.
Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity. Powered by JazzHR
Last updated : 2024-02-27
Full Time
Social & Legal Services
$27k-36k (estimate)
02/29/2024
05/08/2024
foundcom.org
AUSTIN, TX
200 - 500
1992
ANDREA GARCIA
$10M - $50M
Social & Legal Services
Foundation Communities is a local, homegrown nonprofit. We provide affordable, attractive homes and free on-site support services for thousands of families with kids, as well as veterans, seniors, and individuals with disabilities. We offer an innovative, proven model that empowers our residents and neighbors to achieve educational success, financial stability, and healthier lifestyles. We own and operate 23 communities all over Austin and in North Texas.
The job skills required for Front desk clerk include Customer Service, Confidentiality, Transportation, Communication Skills, Time Management, Employee Assistance Programs, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk clerk positions, which can be used as a reference in future career path planning. As a Front desk clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk clerk. You can explore the career advancement for a Front desk clerk below and select your interested title to get hiring information.