Title: Program Director

Unit: Freedom House South Bronx

Report to: Senior Director of Transitional Housing

Salary Range: $80,000-85,000

Status: Full-Time; Regular; Non-Exempt

Location: 1171Washington Avenue, Bronx NY

Days/Hours: Daytime and Evening hours

Position Summary:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable intervals with disabilities to perform the essential functions of the job. Under the supervision of the Senior Director, the Program Director ensures that program services and quality care are provided daily.

Essential Duties and Responsibilities:

• Oversee day-to-day operations of case managers, housing specialists, senior case manager, and residential aides.
• Maintain, and implement strategic operational systems that will enhance programmatic reports and evaluation.
• Ensure quality and detailed documentation of case notes, service plans and referrals for care
• Facilitate weekly participant community meetings, this requires the ability to work one evening per week.
• Provide effective and professional coordination with internal and external providers related to participants care plans and services.
• Review referrals for placement within transitional housing. Collaborate with court advocates, and behavioral health staff.
• Act as liaison internally within Fortune to ensure continuity of treatment
• Research, evaluate, and maintain linkage agreements with outside client service resources;

Participate in and maintain growth oriented strategies that increase the program retention and efficacy,

• Participate and encourage staff to attend Fortune advocacy events.
• Develop extensive base of referral agencies that provide the following services: mental health, health, dental care, substance abuse treatment, education, employment, family services, alternatives to incarceration, housing and gay/lesbian/transgender counseling etc.
• Coach high performing team members, empowering them to elevate their level of responsibility, span of control and performance,
• Submit weekly and monthly reports to the Senior Director in a timely manner;
• Support the Senior Director in the hiring, onboarding, training, and counseling of new employees;
• This role requires 24hr on-call for emergencies and support.
• Perform other duties as needed.

ORGANIZATIONAL STRUCTURE

SUPERVISES: Senior Case Manager, Program Coordinator, Housing Specialist, Case Managers

Qualifications:

• Master’s Degree preferred or BA with 5 years equivalent work experience in a similar setting working with underserved populations.
• Knowledge of case management resources for formerly incarcerated individuals and their collaterals
• Strong computer skills with a good working knowledge of Excel and Microsoft word.
• Excellent written and oral communication skills;