Part-Time IT Technician

Fortis College in Salt Lake City is currently interviewing for an an IT School Support Technician to provide level 1 and 2 hardware and software support to the campus administration personnel, students, and faculty.

Job Duties Include:

· Responds to administration/faculty/student inquiries concerning system(s) operations.

· Diagnoses system hardware, software, and operator problems. Provides updates to College President on open tickets/problem resolutions.

· Tracks, prioritizes and documents requests using an IT support request system.

· Installs and configures new computers and other IT equipment as well as repairing and upgrading different types of computers (software and hardware).

· Responsible for tracking of IT supplies and equipment (e.g. cables and adapters).

· Performs regular updates to servers.

· Installs and builds cables for the campus.

· Proactively examines current systems in place and inquires about new software/hardware in the market that relates to the campus functions.

· Documents systems processes and procedures.

· Other duties as assigned.

Minimum Qualifications:

• 2-5 years of IT support experience
• Associates degree or equivalent in Computer Science or related field. Bachelor’s degree preferred.

Job Type: Part-time

Pay: $30.00 - $35.00 per hour

Benefits:

• Life insurance
• Retirement plan

Experience level:

• 2 years

Schedule:

• Day shift

Experience:

• IT: 2 years (Preferred)

Work Location: In person