FLS Transportation is seeking an Account Manager to develop and grow long-term relationships with our best customers. This role will oversee a portfolio of assigned accounts to continue to grow and develop.

Responsibilities will include:

• Act as the main point of contact for critical customers becoming the “go-to” person for service and communication
• Provide regular shipping updates and maintain performance scorecard for each client
• Identify new bid opportunities to maximize the potential of current accounts
• Schedule quarterly business reviews with customers and the operations team relative to account performance
• Work in collaboration with sales team to service and grow the account
• Become a subject matter expert on the shipping, logistics and transportation industry
• Provide world-class customer service to our clients

Qualifications:

• 3-5 years of 3PL transportation experience. 
• Problem-solving and strong communication skills – this industry lives and dies on solid communication between customers, shippers, receivers, and colleagues.
• Sharp attention to detail
• Ability to work in a fast-paced environment while juggling multiple accounts
• High degree of integrity
• Strong work ethic and burning desire to win are showcased through outworking the competition.
• Proven ability to develop and grow existing accounts
• Need to be a good teammate – best exemplified through being positive, motivated, and encouraging in helping other teammates hit their goals