SummaryThe Technical Inside Sales Representative/Sales Trainee will be responsible for providing exceptional service to our valued clients. In addition, you will recommend technical solutions to a varied industrial customer base, support outside sales, and assist with shipping and receiving of engineered productsResponsibilitiesMaintain and cultivate positive customer relationships Provide price and availability on any standard or specialty items directly to customers Take and solicit orders from customers over the phone and via e-mail Process orders, via order entry system, from our stock or directly source from suppliers Expedite orders and maintain contact with customers and suppliers. Follow up on orders to assure critical deliveries. Resolve order problems directly with customer and suppliers Handle all inquiries/contacts in a professional manner. Work in concert with our outside sales team; funnel leads/opportunities to the sales teamAccurately receive equipment, inventory materials per company standards, and prepare items for shipment. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday; 8 am to 5 pm.Travel No significant travel is expected for this position except for sales training purposes. Preferred Education and Experience Bachelors degree or graduate of technical college preferred Strong mechanical aptitude Experience in customer service