74 Client Services Representative Jobs in Atlanta, GA
FlightSafety International is Hiring a Client Services Representative Near Atlanta, GA
About FlightSafety International
FlightSafety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. FlightSafety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.
The Client Services Representative's primary role is to provide an excellent frontline customer service experience through verbal and written communication. This role is also responsible for managing multiple phone lines and providing administrative support as needed to support customer and client training experience.
- Greet and welcome clients and guests at the front desk.
- Conduct center tours as required.
- Maintain visitor log and run Export Compliance as required.
- Responsible for client hotel and car accommodations, luggage tags.
- Provide client schedules by email, print, or through the FSI app.
- Responsible for Client Welcome Packets.
- Assist clients with client facing app login issues (i.e. FlightBag and FlightSafety App).
- Assist with creating Client Roster Report and other enterprise reports as needed by center.
- Assist with check in and client electronic training folder.
- Responsible for shipping/mailing of completion documents.
- Assist with center supply inventory, front desk upkeep, giftshop sales as needed.
- Assist with accounts payable invoices and processing monthly sales tax report as needed.
- Assist with customer lunches and customer specific center requirements.
- Notary public duties as needed.
- Responsible for TSA application, processing and tracking.
- Responsible for M-1 Visa and Visa Invitation Letters process.
- Process all client training completion documents and associated processes to include managing the ROT dashboard.
- Responsible for obtaining and tracking the Client Consent Process per Personal Data Protection System (PDPS) requirements, as needed.
- May be responsible for training entry level Customer Support teammates.
- Associate degree (AA) from a two-year college or technical school preferred.
- One to two (1-2) years related experience in related field such as customer service, hospitality or administration.
- Excellent customer service skills.
- Customer/client oriented and ability to adapt/respond to different types of personalities
- Ability with working a multi-line phone system and standard office equipment (scanner, fax, copier, iPad).
- Ability to work in a dynamic and fast paced environment.
- Approachable.
- Ability to multi-task, prioritize and manage time effectively to complete tasks.
- Ability to interact with fellow employees in a professional manner.
- Accountability, i.e. shows up to work on time.
- Fluency in English, through both verbal and written communications; able to speak, understand, read and write.
- Strong verbal and written communication skills.
- General knowledge of the following software: MS Office Suite.
- Basic computer skills (types 45 WPM).
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and communicate. The employee may be required to stand; walk; sit.Specific vision abilities required by this job include the ability to view monitors, technical documents, and reference material. The noise level in the work environment is usually low to moderate.
FlightSafety is an Equal Opportunity Employer/Vet/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job Summary
Full Time
Education & Training Services
$42k-55k (estimate)
06/18/2023
06/09/2024
flightsafety.com
PENSACOLA, FL
3,000 - 7,500
1951
Private
DAVID KINTER
$50M - $200M
Education & Training Services
Related Companies
About FlightSafety International
FlightSafety is a New York-based aviation training company that supplies flight simulators, visual systems, and displays to commercial, government, and military organizations.
The job skills required for Client Services Representative include Client Service, Customer Service, Written Communication, Administrative Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Services Representative positions, which can be used as a reference in future career path planning. As a Client Services Representative, it can be promoted into senior positions as a Client Service Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Representative. You can explore the career advancement for a Client Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Services Representative job description and responsibilities
Providing the clients with product and service knowledge.
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The Client Services Representative reflects the mission, vision, values of NM and adheres to the organization's Code of Ethics and Corporate Compliance Program. Complies with all relevant policies, procedures, guidelines, other regulatory and accreditatio
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Planning and making a schedule for the monthly meetings with the clients.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Services Representative jobs
A Client Services Representative needs to be familiar with every part of a site.
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Representatives who work for utility and telecommunications companies may help customers with service problems, such as outages.
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Review the job description for a Client Services Representative.
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The CSR works is to set expectations for both the client and the specialist so that realistic goals are set and achieved.
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The representative may be seated at a desk or workstation, or they may be on the phone with clients.
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Step 3: View the best colleges and universities for Client Services Representative.
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