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Job Description:
The role of the Service Desk Analyst II is to provide professional, courteous, and effective technical support and customer service to all internal employees. At a high level, the role’s primary responsibility is to receive, prioritize, document and resolve/escalate end user’s requests and issues.Key Responsibilities and Essential Job Functions
Required Qualifications
Preferred Qualifications
Physical Requirements
Benefits of working at Flexential:
Benefits are subject to change at the Company’s discretion.
Base Pay Range: Hourly range offered for this position is estimated to be $27.50 - $32.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.
Variable Pay: Discretionary annual bonus, based on personal and company performance.
EEO Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This position has the following safety hazards: ☒ Ergonomics
#LI-PS1
Full Time
Business Services
$53k-66k (estimate)
05/04/2024
07/03/2024
kaocareers.com
FAIRFIELD, OH
1,000 - 3,000
1971
ERNEST LEFFLER
$200M - $500M
Business Services
The job skills required for Service Desk Analyst II include Help Desk, Customer Service, Technical Support, Service Desk, Problem Solving, Active Directory, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Analyst II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Analyst II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Analyst II positions, which can be used as a reference in future career path planning. As a Service Desk Analyst II, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Analyst II. You can explore the career advancement for a Service Desk Analyst II below and select your interested title to get hiring information.