Five-Star Audio Visual is Hiring a Director, Audio Visual Event Production - Rancho Palos Verdes, CA (110) Near Rancho Palos Verdes, CA
Job Details Job Location 110 - Rancho Palos Verdes, CA Position Type Full Time Salary Range $145,000.00 - $175,000.00 Salary/year Company Description & Why Work With Us Five-Star AudioVisual, Inc. was founded in 1995 and is proud to be celebrating over 26 years of success! We are honored to serve as a boutique audiovisual company to the luxury market segment of the hospitality industry, providing the highest level of service possible for our partners and their guests. Throughout our distinguished history, we have stayed at the forefront of technology, specializing in the continued development of innovative strategies and implementation of high-level service standards. We become a seamless partner as we embrace the history, culture, and character of each client and their community while creating immersive experiences that reflect their individual personalities, ideals, and goals. Why Work for Us? Five-Star's dedication to long-term partnerships and client retention with premier customer focus is made possible by employing the most enthusiastic, creative, and flexible talent in the industry, valuing every member of our team as they work with us to deliver extraordinary service at every turn. We offer a comprehensive benefits package for full-time employees to choose from that includes Medical, Dental, Vision, & Life insurance, a 401K with Employer match, and more. Five-Star hires candidates who represent and uphold the Five-Star Way™; embodying passion, knowledge, integrity, and drive to deliver the Absolute Opposite of Ordinary™ in performance, values, and service. Essential Duties & Responsibilities What you will be doing: Managing the overall functions/processes of the audio/visual office in accordance with established company policies and procedures. Applying hands-on audio/visual/technical and leadership experience to ensure themaximum in client service, operational efficiency, employee development, and profitability levels. Essential Duties & Responsibilities:
Provide outstanding customer service
Effectively oversee day to day operating procedures in accordance with company policy
Effectively manage the sub-rental of equipment to ensure client needs and office profitability is met
Manage on-site inventory according to company standards, including utilization, maintenance and repair
Continually capture hotel business
Maximize revenue potential utilizing company sales strategies
Actively maintain and cultivate positive public relations with Hotel account
Maintain positive employee relations
Continually develop employees assigned to office
Maintain adequate staffing levels
Conduct timely team member reviews
Address employee concerns or questions
Effectively utilize the company's business software
Ensure client and hotel account billing is completed accurately and on-time
Maintaining a high level of professional appearance, demeanor, ethics and image of self, as well as subordinates
Other related duties as required or assigned
Experience & Qualifications Required:
Minimum of 3 years' HANDS-ON experience in the audiovisual industry
Audio - microphones, speakers, sound systems, channel mixers, etc.
Video - LCD, LED, projectors, screens, monitors, etc.