Description

What you will be doing: As the Assistant Director of Operations, you will play a crucial role in supporting the day-to-day operations of our hotel's audio-visual department. Working closely with the Director of Operations, you will assist in managing a team of technicians, ensuring the seamless execution of audio and visual services for events, meetings, and presentations. This role requires strong leadership, technical expertise, and a commitment to delivering exceptional service to our clients.

Essential Duties & Responsibilities:
• Support the Director of Operations in overseeing the weekly operations of the audio-visual department.
• Assist in managing a team of Operation Managers and delegate tasks as necessary to
ensure efficient workflow.
• Participate in setting up and operating audio and visual equipment for various events,
meetings, and presentations.
• Collaborate with the team to ensure the proper functioning of all equipment and
address any issues or repairs promptly.
• Provide technical support to clients and event personnel, addressing any inquiries or
concerns in a timely and professional manner.
• Work alongside event coordinators to ensure that operational requirements are met
for each event.
• Support in training and mentoring technicians to foster their professional growth and
development.
• Assist in managing budgets and forecasting future expenses to ensure efficient
resource allocation.
• Identify opportunities for growth and development within the department and take
proactive measures to capitalize on them.
• Maintain professional demeanor and uphold company's image
• Perform other duties as required or assigned

Qualifications

Experience & Qualifications Required: 
• Minimum of 3 years' HANDS-ON experience in the events and audio/visual industry:

• Audio - microphones, speakers, sound systems, channel mixers, etc.
• Video – cameras, LCD, LED, projectors, screens, monitors, etc.
• Lighting - GOBO, gels, uplighting, basic lighting kits, stage lighting, etc.
• Computers - Advanced knowledge on PC and Mac software

• Advanced knowledge and experience with event and audio/visual setups/strikes, and
programming
• Strong understanding of audiovisual equipment and event logistics
• Excellent communication skills, both verbal and written
• Exceptional problem-solving skills and ability to work under pressure
• Proficiency in relevant software and tools
• Demonstrated ability to manage multiple projects and tasks effectively
• Willingness to work irregular hours, including evenings and weekends, as required
• Valid Driver's License and a clean driving record are required to operate company
vehicle

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities and activities may change at any time with or without notice as necessary to
meet the needs of the business.

At Will Nature of Employment 
The Technical Director is an at will position, meaning employment is for no specified term and 
may be terminated at the will of either party on notice to the other with or without cause.