The Role About the Position We are hiring a Regional Sales Coordinators to support our Regional Sales teams and be an extension of our Sales Operations Support team to support our mission in becoming the world's most human-centered appliance company in the world! You will act as a key point of contact to our Sales team members regionally and focus on supporting key areas of the business such as : product availability / ETA inquiries, product assortment, B2B integration support, credit/returns, damage exchanges, damage allowance, cosmetic parts ordering, support sales team on dealer agreement data entry and assist with spiff tracking and follow up. You Will Work directly with the regional Territory and Account Managers, as well as partner with Sales Operations, Finance, Customer Experience, Operations, Product Management and Marketing Resolve all Sales queries promptly and effectively, ensuring we deliver a low-effort, premium experience in taking responsibility to complete administrative tasks Use effective questioning to understand the needs of Sales and our end customer Record all notes in Salesforce of Sales interaction and actions taken Communicate realistic expectations when explaining next steps, course of action, agree expectations with Sales around follow-up actions and ensure timely responses and updates Effectively manage calls, emails and other tasks according to procedures and guidelines providing consistency Use reports and systems to research and provide order ETA and Inventory status Process credit request forms, dealer returns forms, transit damage forms and manage dealer financial reconciliations You Have Previous sales, administration or customer service experience is important Experience using JDE and Salesforce.com a plus Highly beneficial to have previous experience working with and supporting Sales teams Our Benefits at a Glance In addition to providing competitive medical, dental, vision, life, and disability insurance, we offer: 401K with company match Competitive Employer HSA Contribution Pet Perks Paid Vacation/Time Off: We believe that your time off is important, which is why all US employees accrue 20 days of paid vacation starting year 1. We also offer 12 company holidays per year. Parental Leave: Becoming a new parent is a full-time job. Our new policy offers all our people 26 weeks’ paid leave for the primary caregiver, a flexible return to work with reduced hours at full pay, as well as two weeks of paid leave for partners to spend time with their growing families. Wellness Initiatives such as our Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support for your wellness journey. Leadership and Career Development programs Exclusive Employee discounts on all F&P products Role-specific Company Bonus In addition to providing competitive medical, dental, vision, life, and disability insurance, we offer: 401K with company match Competitive Employer HSA Contribution Pet Perks Paid Vacation/Time Off: We believe that your time off is important, which is why all US employees accrue 20 days of paid vacation starting year 1. We also offer 12 company holidays per year. Parental Leave: Becoming a new parent is a full-time job. Our new policy offers all our people 26 weeks’ paid leave for the primary caregiver, a flexible return to work with reduced hours at full pay, as well as two weeks of paid leave for partners to spend time with their growing families. Wellness Initiatives such as our Fuel Up Fridays, a company-paid subscription to Calm, No-Meeting Fridays, and personalized healthcare support for your wellness journey. Leadership and Career Development programs Exclusive Employee discounts on all F&P products Role-specific Company Bonus The salary range for this position is $21.00 - $27.00/hr. This range is a guideline and may not reflect your exact offer. Factors considered when extending an offer include (but are not limited to) education, experience, relevant skills, internal equity, and alignment with market data. Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. Fisher & Paykel has been designing products since 1934 and has grown into a global company with products sold in more than 50 countries around the world. The best innovators don’t just understand technology, they understand people. We design technology that enriches and improves people’s lives. By challenging conventional appliance design these world-first technologies have changed the way we live forever. Learn more about Fisher & Paykel