Our mission at First Step Communities.

First Step Communities creates interim housing and emergency shelter for people experiencing homelessness. Here they will live in safety and dignity, receive the services they require, and take a first-step away from homelessness toward self-sufficiency and permanent housing.

Why work at First Step Communities?

Joining the team at First Step Communities offers more benefits beyond just a job. It's a career that offers a chance to:

Make a Tangible Difference: Tackle the critical issue of homelessness in the community. By joining our team, you will directly contribute to positive change in our clients’ lives and see the impact of your efforts firsthand.

Purpose and Connection: Sharing your skills and passions with a cause you care about is incredibly rewarding. You'll connect with like-minded individuals and discover a sense of purpose beyond your daily routine.

Expand Your Network: Our community is filled with a vibrant network of passionate individuals and partner organizations. By joining our team you'll expand your client focused networks, opening doors to new opportunities and collaborations.

Make Your Community Stronger: Local non-profits are the backbone of strong communities. By joining ours, you’ll contribute to building a more vibrant, inclusive, and resilient place for everyone to thrive.

Joining our team is an investment in yourself, your community, and a cause you believe in. Take the “First Step” and discover the potential of

making a difference in our community by starting a career at First Step Communities.

Summary: Under the general direction of the Chief Executive Officer, the Executive Assistant provides executive support to the CEO or to others as assigned by the Chief Executive Officer. 

Essential Duties and Responsibilities: include the following. Other duties may be assigned. 

• Provide administrative support for the Chief Executive Officer
• Schedule appointments and maintain calendars
• Create and document agendas and minutes for meetings as assigned.
• Collect, collate, and distribute mail
• Prepare communications, such as letters, memos, emails, reports, and other correspondence

• Create and maintain filing systems, both electronic and physical
• Schedule and coordinate staff and other meetings
• Ability to organize their work using tools like Microsoft Teams, Google Suite, MS Office, and other office software.
• Specialized administrative projects as necessary
• Maintain strict confidentiality to sensitive information.
• Represent First Step Communities, often working and collaborating with external parties, including local government officials, funding organizations, collaborative partner organizations, and others as required.
• May be asked to work with HR Department confidential record systems, filing or special assignments..
• Regular, predictable attendance is required.
• Ability to get along and work effectively with others.

Supervisory Responsibilities: This position has no direct supervisory duties.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  High school diploma and two to three years related experience and/or training. Bachelor’s degree in Business, Human Resources, a Social Science or a related field is preferred.

Language Skills: Ability to read and comprehend simple instructions, correspondence, and memos. Ability to write simple correspondence and executive memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.

Reasoning Ability: Ability to apply critical thinking skills and understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills: To perform this job successfully, an individual should have knowledge of a computer or tablet and accompanying applications and software. Knowledge of basic office equipment should include Microsoft Office, Internet, email, copy and fax machines, and telephone.

Certificates, Licenses, Registrations: A current CA driver’s license and proof of auto insurance are required.

Other Skills and Abilities: 

• Understanding of the homeless population and their unique needs.
• Strong verbal communication and listening skills.
• Ability to exercise extreme patience.
• Must be comfortable working with people and flexible in unpredictable environments.
• Ability to think quickly and respond calmly to stressful/ emergency situations.

Physical and Emotional Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The inability to cope with a stressful work environment does not constitute a protected disability.

Must frequently lift or move up to 25 pounds. Specific vision abilities required by this job include low light (night) vision, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment varies from quiet to very noisy.