Why work for First Federal Bank?

Our company culture is driven by our desire to serve our members and communities, something we have done for over 100 years. Along with doing meaningful work, enjoy perks and benefits that come along with being part of Idaho’s only mutual bank – no stockholders or majority owners, just our account members!

Eligible First Federal Bank employees receive paid vacation, sick leave, and holidays; health insurance, dental insurance, and vision insurance; 401(K) retirement; educational assistance; life insurance; and long-term disability insurance.

Employees also receive paid community service hours and can participate in our Pay-It-Forward program to give back to the communities we serve. In addition, the First Federal Foundation has provided over $1.3 million to local non-profits since 2003. For a meaningful job and to be part of a community-focused team, as well as much more, apply today at www.bankfirstfed.com/careers.

Essential Duties and Responsibilities

• Maintain the employee identification card system, intrusion devices and trackers and keep up-to-date with the industry standards on these devices.
• Serves as point of contact for security and fraud related issues including the organization and tracking of unusual activity and Security/ Fraud Incidents.
• Investigate unusual activity, suspected issues, and checks for potentially fraudulent activity.
• Resource for branches for solving and minimizing fraud-related situations.
• Prepare, manage, create and document fraud cases as well as write Suspicious Activity Reports as identified.
• Process and track legal requests, repayment agreements, or restitutions.
• Receive, process, and track all garnishments received by the Bank.
• Maintain emergency contact lists for the Bank.
• Prepare various reports for Security Officer and the AML/Security Committee.
• Develop and provide security and fraud training to all staff.
• Manage Branch Security Officer (BSO) Program including reviewing documents at least annually.
• Assist the Security Officer with creating and maintaining related policies and procedures, and ensuring changes are communicated in a timely manner.
• Participate as a member of the Business Continuity Committee and takes minutes as appropriate.
• Assist the Security Officer with the organization, communication, and documentation of the annual Business Continuity Plan (BCP) Testing and updates to the program as needed.
• Assist the Security Officer with maintaining and monitoring the Bank’s Red Flag Program.
• Research and understand rules and regulations regarding Security, Fraud and Red Flags.
• Perform all job duties and maintain compliance with all banking acts, laws and regulations applicable to your job function.

Non-Essential Duties and Responsibilities

• Assist BSA Specialist in reviewing/identifying suspicious transaction alerts, both fraudulent and non-fraudulent.
• Stay updated on OFAC trends and sanction programs. Run and clear OFAC checks for the bank as backup to BSA Specialist.
• Assist Deposit and Branch Operations/BSA/Security Officer with other assigned tasks as requested.

Qualifications Required

(Required education may be satisfied by experience and/or working knowledge)

High School diploma or equivalent. An intermediate level knowledge of Microsoft Office Suite products with an emphasis on Word, PowerPoint and Excel to include creating and formatting spreadsheets in Excel.

Physical Requirements and Working Conditions

Sitting for extended periods of time, requires close visual acuity and the ability to work and operate computer applications and equipment including copy machine, telephone, scanner or other basic business equipment. Ability to perform repetitive finger, hand, and arm movements. Some infrequent travel is required for branch/department visits. The job is within the normal office environment range.

Qualifications Preferred

Associates or Bachelor’s degree is preferred, along with at least 2 years of banking experience. A familiarity with standard concepts, practices, and procedures related to Fraud and Security. Security Certifications such as CFSSP, CCBSO, CBSO or CFE are also preferred.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)