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Help us take FINE to the next level!
We specialize in the art of project management. We’re not just robotically moving projects from point a to point b, we’re shaping customer experience and brand impact that help companies drive their business direction. As a Client Support Manager at FINE, you can (and should) truly make big things happen, working alongside people as committed, passionate, and talented as you are.
The Role
The Client Support team at FINE is responsible for the ongoing post-launch success and evolution of FINE clients. In this role, you will lead a team that serves as FINE’s front-line for solving clients' challenges -- including issue resolution, answering questions, and delivering recommendations and solutions that solve their on-going business challenges.
Every day, you'll leverage your project management and leadership expertise to interpret client needs and requirements, think about how their system all fits together, and collaborate with your team to deliver with the highest levels of customer service and delivery standards. You’ve got an uncanny ability to see the big picture while drilling down on the specifics, empowering our team to execute.
To thrive in this role, you must be comfortable working with clients and the people that you lead to build rapport, establish trust, and create an overall productive and enjoyable working environment while managing and resolving client escalations. In short, you’ll rally FINE people to generate exceptional results for our clients while building an effective, efficient, and repeatable process.
Responsibilities
Qualifications
Career Benefits
As whole human beings, we’ve designed our benefits to support a whole range of human things. Things like:
Equal Opportunity Employment
We believe in this big-time. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. FINE does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
How to Apply
Please begin your application below. A resume, cover letter, and portfolio/samples of work are required to be considered.
Candidates from Recruiters will not be accepted.
Phone calls and emails are not accepted.
Please be sure to add notifications@app.bamboohr.com to your contact list to ensure delivery of all correspondence regarding your application.
Full Time
Specialty Trade in Construction
09/21/2022
10/17/2022
andeverythingisfine.com
ACOCKS GREEN, ENGLAND
100 - 200
2001
NOEL MICHAEL O'CONNOR
$10M - $50M
Specialty Trade in Construction
The job skills required for Client Support Manager include Customer Service, Leadership, Initiative, Futures, Customer Support, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Manager positions, which can be used as a reference in future career path planning. As a Client Support Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Manager. You can explore the career advancement for a Client Support Manager below and select your interested title to get hiring information.