46 Product Operations Specialist Jobs in San Francisco, CA
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FIGMA is Hiring a Product Operations Specialist Near San Francisco, CA
As a member of the Product Support Operations and Strategy organization, the Product Operations Specialist will focus on driving product launch readiness workstreams by fostering effective collaboration between Product, Engineering, Marketing, and the Product Support teams. This role is perfect for someone who is incredibly organized, passionate about advocating for a stellar customer experience, and loves to work cross-functionally towards a common goal.
What you’ll do at Figma:
- Coordinate Product Support launch readiness workstreams, collaborating closely with Product, Engineering, and Marketing to understand launch timelines, features, and updates – and communicate details to the Product Support team
- Manage programs that drive empathy with our customers
- Leverage Product Support data to tell the story of Figma’s product/feature launches, influencing product strategy for an improved customer experience
- Advocate for Product Support, proactively identifying potential risks and challenges of new features, products, and announcements
We'd love to hear from you if you have:
- Experience in a Product Support/Customer Support organization
- Project management and organizational skills, with a keen eye for detail
- Proven communication and influencing skills, with the ability to collaborate effectively across various departments
- Demonstrated ability to tell a story with data and present to cross-functional teams and stakeholders
While not required, it’s an added plus if you also have:
- Experience with SQL and visualization tools like Tableau, Mode, Looker, or Zendesk Explore (we use Mode and Looker)
- A focus on continuous improvement and scalability
Job Summary
Full Time
IT Outsourcing & Consulting
$151k-187k (estimate)
03/20/2024
04/16/2024
figma.com
SAN FRANCISCO, CA
200 - 500
2021
RUSSELL GLA
$10M - $50M
IT Outsourcing & Consulting
Related Companies
About FIGMA
Friends of Figma, San Diego. A community of designer, fans and champions of the Figma design tool located in sunny San Diego, CA.
The job skills required for Product Operations Specialist include Collaboration, Organizational Skills, Empathy, Project Management, Product Launch, Product Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Product Operations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Operations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Product Operations Specialist positions, which can be used as a reference in future career path planning. As a Product Operations Specialist, it can be promoted into senior positions as a Category Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Product Operations Specialist. You can explore the career advancement for a Product Operations Specialist below and select your interested title to get hiring information.
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