Effectively provide client relations and studio operations support. Fhitting Room@NYSC needs customer-minded rockstars to help deliver Fhitting Room’s signature five-star service. While mornings are key, shift times may vary, so flexibility is essential.

Role and Responsibilities

• Positive and hard-working individuals who are extremely organized, efficient, and forward-thinking problem-solvers.
• Provide a seamless check-in and post-class process, providing help and support as needed, ensuring every human feels welcome and comfortable.
• Ask questions to determine client needs; be well versed in our packages and memberships to match clients with the option best suited for their needs.
• Act as a brand ambassador, in person and on the phone. Clearly and enthusiastically communicate the format and benefits of our HIT classes. Convert lookers to bookers! 
• Conduct studio tours with new clients-we sweat the small stuff and this is an excellent way to develop relationships with clients.
• Support clients buying merch and reserving classes using our point-of-sale system, respond to email inquiries, answer phones, and assist Operations Managers with the day-to-day studio needs.
• Proven ability to work directly with the client when immediate action is needed.
• Assist with inventory, studio cleaning, and opening/closing checklists.
• Business projects as outlined by managers.

• At least one year of experience doing similar work.
• Flexibility and responsiveness a must.
• Exceptional interpersonal skills and attention to detail.
• Good with people, names and faces.
• Strong interpersonal and communication skills: deliver energy and insight.
• Must be available to work flexible/non-traditional hours (including weekends and some holidays). Willing to work early morning, evening and/or weekend hours.
• Mariana Tek experience a plus

• Health/Dental/Vision Insurance
• Short/Long Term Disability Insurance
• Life/AD&D Insurance
• 401(k) Retirement Plan
• Flexible Spending/Health Savings Accounts
• Supplemental coverages such as: Accident, Critical Illness, Hospital Indemnity
• Employee Assistance Program
• Transit Program
• Fhitting Room Classes
• Discounts such as: Cell Phone, Home/Car Insurance, Tickets, Other Fitness Studio Classes
• Use of Company Vehicle
• Use of Company Studio Space