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Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products and services. This is a great opportunity for someone who enjoys interacting with people and has excellent communication skills.
Responsibilities:
- Handle incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers regarding their insurance needs
- Conduct outbound calls to follow up on customer inquiries or to provide additional information
- Assist in new business and cross sell opportunities
Skills:
- Willing to obtain all required insurance liscences
- Excellent verbal and written communication skills
- Strong phone etiquette and active listening skills
- Multilingual abilities, particularly Spanish, is a plus
- Sales or call center experience is beneficial but not required
If you are passionate about delivering exceptional customer service and thrive in a fast-paced environment, we would love to hear from you. Join our team as a Customer Service Representative and be part of our commitment to providing outstanding support to our valued customers.
Job Type: Full-time
Pay: From $2,500.00 per month
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
License/Certification:
Work Location: In person
Full Time
Insurance
$36k-45k (estimate)
04/04/2024
04/26/2024
agents.farmers.com
ROSEVILLE, CA
<25
1998
BRAD MARYATT
$5M - $10M
Insurance
The job skills required for Customer Service Representative include Customer Service, Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.