Job Summary A Consumer Loan Servicing Support Specialist assists with questions, hardship modifications, subordinations, modifications due to subordinations, payment remittance, reconveyances, adjustments, adjustment reports, monthly reconciliation reports, flood tracking, and Servicemember Civil Relief Act (SCRA) for booked (post-origination) consumer loan products. These can include (but are not limited to) auto, recreational vehicles, Visa, si...
Job Summary At Mountain America, the MEO recognizes and meets member needs by providing quality service through teller, branch operations, and loan servicing transactions and cross-selling products and services in order to help our members achieve their financial dreams. This is a preparatory position to develop our future Financial Services Representatives and Member Experience Officers for placement in an assigned branch. LOCATION. Kaysville Br...
Job Summary At Mountain America, the Member Experience Officer (MEO) recognizes and meets member needs by providing quality service through teller, branch operations, and loan servicing transactions and cross-selling products and services in order to help our members achieve their financial dreams. To be effective, an individual must be able to perform each job duty successfully. Member Focus. Builds and maintains relationships with Mountain Amer...
Job Summary Answer incoming phone calls from members and internal customers by answering questions and resolving issues to ensure quality service. Timely service the needs of the members and enhance their financial relationships with the credit union. Please Note. We are only able to move forward with candidates who reside in the following states. Utah Nevada Idaho Montana Arizona New Mexico Texas. Important Information. Spanish Speaking Bilingua...
Job Summary At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America. LOCATION. Roosevelt Branch. 823 East 200 North. 823 East 200 North. Roosevelt, UT 84066. SCHEDULE. Part...
At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America. The Assistant Branch Manager assists in the leadership of the operations and personnel of the branch to ensure exce...
The Account Resolution Specialist supports internal customers (Service Center Agents, Branches, Corporate Departments) by answering questions and resolving issues regarding MACU systems, ITC, TCR, DPC, DPS and Symitar. In addition, the Account Support Manager receives and responds to all escalated member calls from the Service Center, Branches, LSI, Collections, and other member-related corporate departments. This position provides quality servic...
Job Summary At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America. Shifts will vary depending on branch need and may be as follows. Full time. Monday-Friday 8 : 45am-6 : ...
At Mountain America, the MEO recognizes and meets member needs by providing quality service through teller, branch operations, and loan servicing transactions and cross-selling products and services in order to help our members achieve their financial dreams. This is a preparatory position to develop our future Financial Services Representatives and Member Experience Officers for placement in an assigned branch. LOCATION. Boise - 3rd Street Branc...
As the Home Equity Intake and Escalations Representative, you play a pivotal role in delivering primary phone support to both members and internal Member Service Teams. Your responsibilities include addressing general Home Equity inquiries, navigating through active applications, and managing first-tier escalations. With a focus on providing quality service, you engage across multiple communication channels to enhance the overall member experienc...
At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America. Location. Ogden 40th Branch. 455 East 40th Street. Ogden, UT 84403. Ogden 18th Street Branch. 1825 South Washington...
At Mountain America, we create exceptional service experiences with every member, every time. We provide life changing value by genuinely caring about each member, expertly applying our sales philosophy (AAA) and helping our members define and achieve their financial dreams. Our work results in members who champion Mountain America. LOCATION. Washington Branch. 883 N 3050 East. St George, UT 84790. SCHEDULE. Part Time: Monday - Friday 12:45pm - 6...
