272 Customer Service Representative Jobs in Wichita, KS
Farmers Insurance District Office of Kylie Schwartzkopf is Hiring a Customer Service Representative Near Wichita, KS
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.
Insurance industry or office experience and knowledge are not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
- Bonus Opportunities
- Leads Provided
- Career Development & Growth
- Hands On Training
- Evening Availability
- Holidays Off
- Weekends Off
Responsibilities
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Identify and provide solutions for 40-50 new clients per month
- Coordinates and participates in community events for marketing purposes
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Prospecting and generating new business through leads & referral sources.
- Generating insurance quotes.
- Provide exceptional customer service.
- Be outstanding at relationship building.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Professional phone etiquette.
- Great Customer Service Skills.
- Ability to obtain or possess an active Life & Health Insurance license.
- Ability to obtain or possess an active Property & Casualty Insurance license.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- On-the-job training
- Professional development assistance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Wichita, KS: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$33k-41k (estimate)
09/22/2023
06/10/2024
The job skills required for Customer Service Representative include Customer Service, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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