105 Customer Service and Sales Representative Jobs in Wichita, KS
Farmers Insurance District Office is Hiring a Customer Service and Sales Representative Near Wichita, KS
Job Description
Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintaining knowledge of our products, and answering any questions our clients may have.
Insurance industry or office experience and knowledge are not required but would be a greater benefit relating to customers in the beginning for this position.
Benefits
Mon-Fri Schedule
Evenings Off
Flexible Schedule
Responsibilities
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
- Identify and provide solutions for 40-50 new clients per month
- Coordinates and participates in community events for marketing purposes
- Ask each customer for referrals and explain our referral program.
- Treat each customer contact as a cross and up-sell opportunity including financial products.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Prospecting and generating new business through leads & referral sources.
- Generating insurance quotes.
- Provide exceptional customer service.
- Be outstanding at relationship building.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Professional phone etiquette.
- Great Customer Service Skills.
- Ability to obtain or possess an active Property & Casualty Insurance license.
Job Summary
Full Time
$32k-40k (estimate)
08/13/2023
05/17/2024
The job skills required for Customer Service and Sales Representative include Customer Service, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service and Sales Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service and Sales Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service and Sales Representative positions, which can be used as a reference in future career path planning. As a Customer Service and Sales Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service and Sales Representative. You can explore the career advancement for a Customer Service and Sales Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service and Sales Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service and Sales Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service and Sales Representative job description and responsibilities
The best CSRs are genuinely excited to help customers.
04/11/2022: Saint Cloud, MN
They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
04/24/2022: Allentown, PA
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/15/2022: Boca Raton, FL
Workers must be patient and polite, especially when dealing with difficult or angry customers.
03/14/2022: Santa Ana, CA
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
05/01/2022: Salisbury, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service and Sales Representative jobs
Understand the customer’s expectations.
05/08/2022: Portsmouth, NH
Consider a professional certification.
04/04/2022: Harrisburg, PA
Measure and analyse customer feedback.
05/20/2022: Evansville, IN
Ability to use positive language.
04/24/2022: Santa Rosa, CA
Deliver fast, effective resolutions.
04/21/2022: Nashville, TN
Step 3: View the best colleges and universities for Customer Service and Sales Representative.
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