33 Insurance Customer Service Representative Jobs in Franklin, TN
Farm Bureau Insurance is Hiring an Insurance Customer Service Representative Near Franklin, TN
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and ensuring customer satisfaction. This is a full-time position with opportunities for growth and advancement.
Duties:
- Answer incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information regarding products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Utilize effective phone etiquette to ensure professional and courteous communication
- Conduct outbound calls to follow up with customers and provide additional support or information
- Upsell products or services to maximize sales opportunities
- Perform data entry tasks to update customer records and maintain accurate information
Experience:
- Previous experience in customer service or a related field is preferred
- Strong communication skills, both verbal and written
- Ability to effectively communicate with customers from diverse backgrounds
-
- Proficient in data entry and computer skills
- Sales experience or the ability to upsell products is an advantage
At our company, we value our employees and offer competitive benefits including:
- Competitive pay based on experience
- Comprehensive training program to ensure success in the role
- Opportunities for career growth and advancement within the company
- A supportive work environment that promotes teamwork and collaboration
If you are a dedicated individual with excellent customer service skills, we would love to hear from you. Apply today to join our team as a Customer Service Representative!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- On-the-job training
- Paid time off
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
Job Summary
Full Time
Insurance
$36k-45k (estimate)
04/24/2024
08/24/2024
ceochris-bob.com
Highland, MI
<25
Insurance
Related Companies
The job skills required for Insurance Customer Service Representative include Customer Service, Communication Skills, Data Entry, Communicates Effectively, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
Similar Jobs
Popular Articles
