At Family Service Rochester (FSR) we believe that our employees are our greatest asset. We are guided by our values in where we believe that everyone needs to be understood and that partnership is a process.

We believe that everyone desires respect and that partners share power. We believe that everyone has strengths and that judgements can wait.

If you share in our values and desire to listen to what people need and together, build better lives we have an opportunity for you.

We are seeking a full time Administrative Program Assistant in our Aging Services. In this role you will perform a variety of program, administrative and clerical duties to support the efficient operation of our Aging Services.

You will do this by : Perform comprehensive clerical duties including but not limited to database entry, filing, scanning, phone and email communication, spreadsheet preparations and document preparation.

Assist in schedule management for home visits, volunteer matches and group coordination. This includes responding to, answering and placing phone calls, responding to and sending messages regarding scheduling and services.

Collaborating with team members to support various program initiatives. Assist volunteers and consumers as requested / directed.

Our ideal candidate has an associates degree in business administration, business management, office management or an administrative diploma / certificate and 2 years of verifiable experience or equitable education and experience is required.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) database software is required. Experience using electronic health records is preferred.

Our successful candidate is highly organized, possesses strong problem solving and analytical skills as well as the ability to function with minimal supervision.

They must be able to manage large volumes of information, be detail oriented and flexible to changing priorities and have excellent follow-through.

A desire to learn and grow is fundamental in this role. We require strong written and oral communication skills to ensure information is received and entered accurately and within established timelines.

At FSR we offer a collaborative and safe work environment where all identities are welcomed and valued. You can expect agency lead continuous improvement in understanding our own privileges and how that may impact our work with others.

We offer a very competitive compensation program with full benefits including lost cost health insurance, an employer funded health savings account, free mental health services for employees and their families.

Generous retirement plan match with immediate vesting. Employer sponsored life and disability insurance. We are a Public Service Loan Forgiveness Organization.

We provide flexible scheduling, 4 1 / 2 weeks of PTO to start and 11 1 / 2 paid holiday per year. We offer a culture of learning, listening and growth where employees regularly meet with senior leadership to provide ideas and feedback.

Last updated : 2024-03-23