150 customer service representative Jobs in tempe, az
Insight Global is Hiring a Customer Service Representative Near Tempe, AZ
An employer in the Tempe, AZ area is looking for a large group of Dispatchers to work hybrid as they are staffing up for one of this company’s busiest time of the year. These individuals will be responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy number of inbound calls and helping resolve issues.
We are looking for individuals who are driven, have excellent communication skills and are quick learners. In addition, we are looking for individuals who have flexibility with schedules, are willing to work mandatory overtime up to 20 hours of OT per week for occasional weeks of the year, and must be comfortable working holidays including MLK Day, Easter, Memorial Day and 4th of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve and New Years Eve.
Desired Skills and Experience:
- 1 years of recent relevant experience in a heavy phone support role
- Strong communication and customer service skills and patience, must be comfortable in a heavy phone support role.
- Experience using Excel and overall tech savvy
- Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast paced environment
- Must have a flexible schedule and be ok with overtime
- Must be ok working through holidays such as Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, New Years Eve
- Able to start on Monday 4/1
- Able to consistently work weekends
- Able to work either of the following shifts: 9:30am - 6pm and 1:30pm to 10pm
- Able to work a HYBRID schedule in Tempe, AZ
Pay = $20.82/hr
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Job Summary
Full Time
$41k-53k (estimate)
04/25/2024
05/12/2024
insightglobal.com
BALTIMORE, MD
500 - 1,000
2001
TYLER HODGINS
$500M - $1B
Business Services
Related Companies
About Insight Global
We arent just a staffing company. Were a company that cares for others. It might sound lofty, but it's the idea that gets us up everyday, determined to make it true. Insight Global is a company that people can anchor to in moments of triumph, struggle, and every time in between. Whoever you are and wherever you come from, you matter to us and we have your back. Together, anything is possible.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
