Falck is a is a global emergency medical services provider originating from Denmark that services 3 states in the US including: California, Oregon, and Colorado. Falck has been operating in the US since 2010 and is one of the largest private providers of emergency medical services in the country today. Our BLS and ALS services impact not only the lives of our patients, but their families and communities.

Position Summary:

The primary responsibility of the EMT Behavioral Health is to respond to non-emergency 911 behavioral health requests as a co-responder with a Licensed Behavioral Professional in Aurora., provide advanced and basic life support as needed, and provide on-scene care and transport of clients persons to the appropriate facility.

Compensation:
EMT $19.25 per hour (DOE)

Responsibilities:

The EMT Behavioral Health may be assigned one or more duties. These duties may include, but are not limited to, the following:

• Providing quality patient care using advanced and basic life support skills, EMS protocols, mental health first aid/care, and transport orders.
• Safe lifting, transferring and maneuvering of patients in and out of ambulances, facilities, residences and other locations.
• Operating the vehicle in a safe manner at all times.
• Presenting himself/herself in a professional manner and displaying a good public image for the employee and Falck Rocky Mountain in accordance with company policy.
• Adhering to the policies and procedures of Falck Rocky Mountain, including the Falck Rocky Mountain Policy and Procedure Manual and local EMS protocols.
• Completing appropriate documentation in accordance with company policies and procedures.
• Completing all daily assignments proficiently, punctually and in accordance with the directives of the Operations Supervisor, General Manager and other management team members.
• Responding to instructions from dispatch center and driving specially equipped emergency vehicles to specified locations.
• Providing an environment and equipment conducive to safety for patients, family members, visitors, and employees, and in compliance with set precautions and approved standards. Assessing risks to patient safety.
• Maintaining vehicles and stations in a clean and presentable manner at all times. The employee shall strive to exceed Falck Rocky Mountain’s expectations for cleanliness of the vehicles and stations.
• Maintaining communications equipment, medical equipment and supplies in accordance with applicable standards.
• Communicating effectively with patients, family members, medical personnel, Falck team members, and the general public in verbal and written form.
• Maintaining strict confidentiality of patient information, department operations, and proprietary information obtained during the course of employment with Falck Rocky Mountain. Due to the extremely sensitive nature of this position, this duty of strict confidentiality extends beyond the term of employment.
• Perform other job-related duties as assigned by Management.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual in this position must possess the following qualifications:

• Current, valid state issued driver license.
• Satisfactory driving record in accordance with the Falck USA Driving Policy.
• Other qualifications specific to the local operation and/or contract.
• Excellent communication and customer service skills.
• Ability to work cooperatively with other employees and medical agencies to provide the highest level of patient care.
• Ability to read and interpret all required documents and write required reports and correspondence.
• Physical ability to perform all tasks required in the performance of typical Paramedic duties including but not limited to bending/stooping, pushing, pulling, lifting at established weight requirements, climbing, working at heights, etc. (satisfactorily meet company physical assessments/tests).
• Strong interpersonal and communication skills with an ability to work effectively with a diverse range of individuals, teams, managers, supervisors, and external customers. Excellent ability to communicate and work cohesively across Department lines.
• Must have the ability to consistently deliver outstanding customer service to all internal and external customers.
• Strong organization skills and attentiveness to detail.
• Ability to maintain a professional manner and appearance at all times.
• Experience in emergency behavioral health care a plus.

Education Requirements:

The individual in this position must possess the following education requirements:

• High school diploma or general education degree (GED)
• Current Colorado State Paramedic certification
• Current American Heart Association CPR for the Healthcare Provider card
• Current American Heart Association ACLS card
• Current American Heart Association PALS card
• Current PHTLS card preferred

Within 3 months of employment, EMT Behavioral Health must have:

• EVOC (Emergency Vehicle Operator Course) or Falck Rocky Mountain equivalent

Clinical Requirements:

The clinical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Providing Basic and/or Advanced Life Support care and transport while working as a member of an emergency medical team to patients while in adherence to the scope of practice, patient care procedures, protocols and medical direction according to their level of certification/licensure.
• Determining the nature and extent of illness or injury, magnitude of catastrophe, need for additional assistance, establishing and providing patient care by developing a patient care plan and performing skills within the scope of practice and according to patient care procedures, protocols and medical direction.
• Monitoring patient conditions and responses to care.
• Communicating with professional medical personnel interagency and at emergency and non-emergency treatment facilities.
• Obtaining instructions regarding further treatment from qualified personnel and arranging for reception of patients at treatment facilities.
• Completing patient care reports in accordance with documentation standards as required by Falck Rocky Mountain and other regulating agencies.
• Assists health care facilities and personnel to obtain and record information related to patients’ vital statistics, circumstances of transport/emergency and the documentation of patient care provided.
• Acknowledges accountability for all patient care provided.
• May assist in controlling crowds, protecting valuables, or performing other duties while mitigating incidents.
• Maintains and continues to obtain at least the minimum prescribed continuing education required to keep your certification/licensure in the state.
• Attends mandatory minimum continuing medical education (CME) meetings as required by Colorado Department of Health Licensure Division.
• Attends mandatory crew meetings and other mandatory training events as prescribed and required by Falck Rocky Mountain or other regulating agencies.
• Experience in emergency behavioral health care a plus.

The statements in this document are intended to describe the general nature and level of work performed by individuals assigned to the classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. This document in no way constitutes a contract of employment. Falck Rocky Mountain reserves the right to modify job descriptions, policies or any other procedural documents at any time, for any reason without prior notice.

Falck is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.