69 Customer Service Representative Jobs in Springs, FL
EyeMD EMR is Hiring a Customer Service Representative Near Springs, FL
Customer Service Representative
Summary:
EyeMD EMR Healthcare Systems, Inc. seeks a responsible and highly self-motivated Customer Service Representative who is ready to take on all customer service responsibilities from taking phone calls, scheduling, and seeing our clients through their implementations with our implementation guide lines. Our ideal representative consistently delivers a professional and engaging interaction with each client and their staff and to company partners and works to uphold the ideals and standards of our company. The successful Customer Services Representative must constantly strive to exceed customer expectations.
Responsibilities & Duties:
- Deliver excellent customer service that ensures high levels of customer satisfaction
- Work with clients to determine their needs and then appropriately present the best fit solution
- Prepare team for each client’s implementation needs accordingly to ensure successful implementation and use of time
- Develop, cultivate, and maintain strong relationships with clients
- Use company literature and available training resources to stay up to date on product features:
- EyeMD EMR
- EyeMD ASC
- Flex Optical
- EyeMD EMR PM
- Other Vendor Relations
- Accurately document all client interactions in systems provided
- Provide an easily accessible and trustworthy point of contact for clients and partners
- Provide timely and accurate responses to client requests and questions:
- Implementation
- References
- Schedule Trainings/Conference Calls/Meetings/Demonstrations
- Hardware Information
- Maintain client implementations for go live timelines by reaching out each non live client every 60 to 90 days
- Willingly meet all goals and/or deadlines as identified by Management
Qualifications & Skills:
- General understanding of the principles of customer service
- Easily adapt to the unique needs of the Ophthalmology industry and changing products/offers
- Strong communication skills & experience with customer service
- High school diploma required, along with some healthcare knowledge
- Proven track record in achieving excellent customer satisfaction
Job Summary
Full Time
$30k-37k (estimate)
01/30/2023
06/11/2024
The job skills required for Customer Service Representative include Customer Service, Troubleshooting, Verbal Communication, Organizational Skills, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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