60 Customer care representative Jobs in Alpharetta, GA
Exide Technologies is Hiring a Customer care representative Near Alpharetta, GA
Overview
The customer service representative is a significant customer facing role within Stryten, with daily communication around orders and fulfillment directly with the customer as well as other departments within the organization.
The hours for this on-site (5 days each week, not remote) role are M-F, 8am-5pm ET, with an hour lunch break.
Responsibilities
To perform this job successfully an individual must be able to perform each duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Develop and maintain accurate documentation of department processes.
Research, reconcile and resolve customer issues in a timely manner.
Act as SME Subject Matter Expert on various Systems including JDE, SFDC, inContact, CPQ.
Process sales orders from customer purchase orders or through finalizing salesforces opportunities.
Perform customer support function in at least one area of expertise.
Ability to provide World Class Customer Engagements
Qualifications
Education, Experience, Certifications :
High School Diploma or GED equivalent required.
Ability to self -manage.
Proficiency in all of the basic customer support skills.
Excellent oral and written communication skills.
Excellent Interpersonal skills to work well with co-workers and other departments.
Ability to deal with difficult situations and maintain a positive attitude.
Must be detail oriented.
Excellent computer skills including working knowledge of MS Office, SFDC, inContact & JDE.
Bilingual a plus
OTHER CATEGORIES AS REQUIRED :
Basic Skills :
Phone Support, Order Entry, Order inquiry, Order changes, Bill To / Ship To Set Up, Credit Card Processing, Inventory Look Up, BOM Look Up, Customer Ledger Inquiry, Returns, Freight quotes and ESG.
Area of Expertise May Include :
- OEM / National Accounts Support, and Recycling.
Last updated : 2024-05-24
Job Summary
Full Time
Business Services
$37k-47k (estimate)
05/25/2024
08/24/2024
primeclerk.com
NEW YORK, NY
1,000 - 3,000
2013
SHAY WAYSMAN
$10M - $50M
Business Services
Related Companies
About Exide Technologies
Exide Technologies, LLC, as a part of Exide Holdings, Inc., filed a voluntary petition for relief under Chapter 11 of the United States Bankruptcy Code in the United States Bankruptcy Court for the District of Delaware on May 19, 2020. Through a court-supervised auction both the Americas battery manufacturing and recycling businesses and the Europe, Middle East and Africa (EMEA)/Asia-Pacific (APAC) battery manufacturing and recycling businesses were sold to separate buyers in August 2020 and October 2020 respectively. For more information, visit https://cases.primeclerk.com/Exide2020/.
The job skills required for Customer care representative include Customer Service, Customer Support, Written Communication, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
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Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
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That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
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Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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