171 Customer Service Associate (Mail, Shipping, Receiving) Jobs in St. Louis, MO
Exela Enterprise Solutions is Hiring a Customer Service Associate (Mail, Shipping, Receiving) Near St. Louis, MO
Job Summary/Objective
Customer Service Associate Expectations
Daily tasks include, but are not limited to:
* Process mail, deliver mail, scan in/out packages and deliver mail/packages.
* Package and process Shipping
* Run Postage meter.
* Lookup and sort Mail.
* Help resolve customer concerns/issues
* Administrative services/assist in reports using excel and assisting manager with monthly reports.
* Lift large bundles of mail and make mail deliveries
* Handle time-sensitive material
* Perform duties and special requests as assigned by the manager.
* Maintain accuracy of required reports, logs, and measurements
* Ensure adherence to business guidelines, safety & security procedures
Required Qualifications:
* Minimum of 1-year customer service-related experience required
* Ability to resolve customer concerns/issues
* Ability to communicate both verbally and written with customers and company personnel
* High school diploma or equivalent (GED) required
* Ability to effectively work individually or in a team environment
* Ability to handle multiple projects simultaneously
* Strong organizational and administrative skills required
* Computer proficiency in email environments, MS Word/Excel
* Heavy Lifting up to 50 lbs.
* Ability to adhere to company's policies and procedures
* Ability to maintain a safe work environment.
Ability to lift up to 50 lbs.
* Ability to assist on the dock and deliver packages.
Preferred Qualification:
* Prior Mail or previous Shipping/Receiving experience.
" Good people Skills
" Requires limited supervision and is self-motivated.
Performs the data entry function to update automated records; verifies accuracy of work.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.Job Summary
Full Time
$32k-41k (estimate)
12/03/2023
05/12/2024
The following is the career advancement route for Customer Service Associate (Mail, Shipping, Receiving) positions, which can be used as a reference in future career path planning. As a Customer Service Associate (Mail, Shipping, Receiving), it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate (Mail, Shipping, Receiving). You can explore the career advancement for a Customer Service Associate (Mail, Shipping, Receiving) below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
12/12/2021: Springfield, MA
Ability to professionally attend to the needs of customers.
02/25/2022: Rock Hill, SC
Apply for part-time Customer Service Associate roles and experience their spirit of community.
01/20/2022: Gary, IN
Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
02/02/2022: Moline, IL
Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
02/13/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
12/14/2021: Sumter, SC
Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
12/28/2021: Augusta, GA
Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
02/15/2022: New Brunswick, NJ
Measure and analyze customer feedback.
02/21/2022: Dothan, AL
Step 3: View the best colleges and universities for Customer Service Associate.
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