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MO-SSM Health Wool CenterWorker Type:
RegularJob Summary:
Provides customer service in a face-to-face setting for health plan members, providers and group representatives on health plan products, benefits, and provider networks in a face-to-face setting, deescalating emotionally charged customers as necessary. Explains the benefits available to members and providers and determines the company’s liabilities and obligations in varied medical circumstances. Resolves complex inquiries from internal and external customers. Processes regulatory and non-regulatory non-phone work. Ensures compliance with department and regulatory requirements.Job Responsibilities and Requirements:
PRIMARY RESPONSIBILITIES
EDUCATION
EXPERIENCE
PHYSICAL REQUIREMENTS
Work Shift:
Day Shift (United States of America)Job Type:
Department:
9991600235 Z469 PMO-Billing OperationsScheduled Weekly Hours:
40SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.
Full Time
Ambulatory Healthcare Services
$35k-44k (estimate)
05/13/2023
05/08/2024
ssmhealth.com
MONONA, WI
15,000 - 50,000
1874
JAMES RICHARDSONL
$5B - $10B
Ambulatory Healthcare Services
The job skills required for Customer Service Representative include Customer Service, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.