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Client service representative
ExecuSource Irving, TX
$38k-47k (estimate)
Full Time | Business Services 3 Weeks Ago
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ExecuSource is Hiring a Client service representative Near Irving, TX

ExecuSource has partnered with an auction house in Irving, TX in search of a Client Services Representative . Compensation is $ 21-22 / hr with a $500 bonus after 90 days worked and annual performance based bonus.

This will be 100% onsite M-F 8-5pm and is a direct-hire, permanent position. Must be bilingual in Spanish / English.

The Client Services Representative is pivotal in ensuring exceptional customer service experiences for clients. Handling incoming calls, processing payments, resolving concerns, and managing client orders are central to this role.

Perks :

  • Comprehensive medical, dental, and vision coverage
  • Opportunities for career growth!
  • FMLA / maternity / paternity leave

What you get to do :

  • Manage incoming client calls and payments with accuracy and courtesy.
  • Thoroughly document all interactions in the client database system.
  • Provide timely follow-up to resolve inquiries and concerns.
  • Process payments meticulously, ensuring accurate documentation.
  • Cultivate trust and rapport with clients through engaging communication.
  • Uphold high customer satisfaction standards by providing accurate information.
  • Handle client catalog orders and incoming auction bids.
  • Work extended hours and weekends as needed.
  • Perform other duties as assigned.

What you need to succeed :

  • High school diploma required.
  • 2 years of customer service experience.
  • 2 years of experience in email and chat communications.
  • Proficiency in Microsoft Outlook and Excel.
  • Excellent verbal and written communication skills.
  • Strong phone presence and interpersonal skills.
  • Critical thinking and problem-solving abilities.
  • Exceptional multitasking, time management, and organizational skills.
  • Positive attitude with a commitment to exceptional client service.
  • Multilingual skills are a plus.

Apply now! One of our recruiters will review your profile and we will be in contact if you qualify!

Last updated : 2024-06-04

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$38k-47k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/10/2024

WEBSITE

execusource.com

HEADQUARTERS

ATLANTA, GA

SIZE

50 - 100

FOUNDED

1998

CEO

FRANK GREEN

REVENUE

$5M - $10M

INDUSTRY

Business Services

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About ExecuSource

ExecuSource is a recognized leader in the Atlanta recruiting market due to its personable, hands-on culture and ability to tackle any business objective. In 2015, 2016 and 2017 ExecuSource received the Atlanta Business Chronicle's Pacesetter Award and was nationally recognized by INC Magazine as one of the 5000 fastest growing companies in the US. ExecuSource merges talent with opportunity, serving as a trusted finance, accounting and IT recruitment partner to the local business community and qualified professionals. The firm has deep rooted knowledge in finance, accounting and IT professions ...and works aggressively to find the perfect human capital solution, regardless of industry or company size. ExecuSource procures talent resources so companies can focus on their core business, resulting in a client retention rate of 90%. More
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The job skills required for Client service representative include Customer Service, Problem Solving, Written Communication, Customer Satisfaction, Time Management, Multitasking, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

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One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

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