Be a part of our company's 90 year history and join our team!
Health insurance and usual benefits are provided, Summer company events and much more!
No experience is necessary - only a smile.
Please visit our website https://thestatueofliberty.com/join-our-team for more details and pictures.

About Us:

Evelyn Hill Inc. provides leading hospitality services at the Statue of Liberty & Ellis Island in New York, the Gateway Arch, and Fort McHenry National Monuments.

We are celebrating our 92nd anniversary, making us the oldest family-owned, exclusive concessionaire for the National Park Service.

We proudly operate the gift shop and food service at the Statue of Liberty and Ellis Island and are looking for outgoing, friendly people to join our team. We are a family-run business and treat everyone like they are family.

We are open 7 days a week from 9am to 5:15pm off season and 7pm during the peak season. No nights.

What You Should Expect:

The food and beverage department consists of the positions at Crown Café at Liberty Island and Ellis Café at Ellis Island. We are looking for a Food Service Supervisor with a dedication to providing our guests with the most memorable experience.

• Employees are required to work on peak business days, Friday, Saturday and Sundays.
• Must take swift action to resolve complaints of guests, inform managers of accidents and potential safety hazards.
• Operate and sanitize sharp equipment in a safe manner
• Multi-task in a fast-paced environment
• Be a quick-learner as employees are expected to be cross-trained in all aspects of Café operations (server/front-line, kitchen, wash-room, garbage clean up)
• Support, encourage and respect colleagues, office staff and all visitors
• Provide courteous, friendly, efficient customer service

Food Service Supervisors' responsibility is to oversee a team of servers, and kitchen employees to ensure that the business is operating efficiently. The following are some of their additional duties:

• Follow all food safety regulations regarding food preparation, storage, handling, and serving.
• Provide employees with training in food preparation and safety procedures.
• Identify and resolve issues by coordinating with managers from other departments, such as marketing, accounting, human resources, and purchasing.
• Establish employee schedules, including the hiring of new employees when necessary.
• Regularly inspect the premises for cleanliness and maintenance issues.
• Ensure that all employees are working efficiently and monitoring their attendance rates.
• Assess the quality, service, and profitability of individual restaurants or facilities per the standards set by the organization.
• Enforce food safety and sanitation policies by performing regular inspections of facilities and employees.

Food service Supervisor Skills

The following is a list of skills that can help you succeed as a food service supervisor:

• Teamwork

Supervisors who are team-oriented can assist their employees in achieving shared goals. You can use your teamwork skills to promote collaboration, delegate tasks, and acknowledge employees' contributions. Practicing teamwork can also help employees work with other departments, such as accounting or maintenance, to solve problems.

• Flexibility

Flexibility refers to the ability to adapt to changing circumstances. Food service supervisors can benefit from flexibility because their schedules are subject to change. For instance, employers may require them to work different shifts or perform duties outside their standard job description. Supervisors in the food service industry can also adapt their management style based on the needs of their employees through flexibility. For example, when an employee experiences a personal matter, a flexible supervisor may fill the employee's role until they can return to work.

• Communication

Communication comprises the exchange of information. As a food service supervisor, you may have regular contact with employees, customers, and managers. Effective communication can assist you in conveying your message more clearly and can also help resolve customer and employee conflicts.

• Leadership

Having leadership skills is an essential aspect of being a supervisor in the food service industry. They oversee a team of kitchen employees, dining room employees, and administrative personnel. Leadership skills can assist you in motivating your team to work together and achieve individual and organizational goals, and delegating tasks and responsibilities can effectively highlight your leadership abilities.

• Time management

Food service supervisors oversee the production of large volumes of food within varying periods. An effective time management strategy involves planning and execution to ensure you and your employees complete all tasks on time.

• Problem solving

A kitchen environment can be fast-paced, and food service supervisors solve problems and make decisions quickly. The ability to assess a situation and determine the most suitable approach is essential. They may make decisions concerning employee scheduling, customer service interactions, or the quality of the food they're serving.

Unique Perks

• Free boat transportation to the Statue of Liberty
• Free Lunch
• Company Summer Events: 6 Flags Great Adventure, movies, theater, end of summer company dinner (all COVID permitting) and our yearbook
• Store Discount
• Health, Dental, Vision
• 401K Plan
• Sick/Paid Time Off

Qualifications

• Smile
• Outgoing personality
• Must be able to lift boxes - 10 to 30lb range, stand continuously
• Pass background check
• ServSafe Food Handler certificate (preferred)

Job Type: Full-time

Salary: From $22.00 per hour

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Café
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Every weekend
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Language:

• English (Required)

Work Location: In person