17 Reservationist Jobs in New York, NY
ESTIATORIO MILOS is Hiring a Reservationist Near New York, NY
Job Description
Overview
The Reservationist is mainly responsible for answering phone calls, taking and confirming reservations. They manage floor plans and communicate guest inquiries in a gracious, efficient manner that is synonymous with Milos standards.
Primary roles and responsibilities
- Handles incoming guest queries and reservation requests via email and multiple phone lines in a courteous and efficient manner
- Follows up on all reservation requests, changes, and cancellations
- Calls guests to confirm all daily bookings
- Ensures guests are advised of policies and deposit requirements
- Acquires credit card Information for itemized receipts and credit card disputes
- Communicates and coordinates with FOH and BOH staff to discuss and relay any changes and special requests
- Updates preferences and ensures accuracy of guest profiles, merges duplicate profiles as needed
- Understands complete floor plan & service flow of the restaurant
- Answers phone calls and provides information on reservations, availability, restaurant hours and services
- Acts as a Milos brand ambassador; undertakes all duties and responsibilities while upholding core company values to ensure a memorable guest experience
Requirements
- A minimum of one (1) year experience in an upscale dining setting
- Excellent interpersonal and customer service skills
- Strong written and verbal communication skills
- Able to work in a fast-paced, team environment
- Able to multi-task, is receptive to feedback and direction
- Knowledge of POS and reservation systems (an asset)
Job Summary
Full Time
$33k-43k (estimate)
05/03/2024
05/20/2024
milos.ca
Montral
50 - 100
Related Companies
The following is the career advancement route for Reservationist positions, which can be used as a reference in future career path planning. As a Reservationist, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservationist. You can explore the career advancement for a Reservationist below and select your interested title to get hiring information.
If you are interested in becoming a Reservationist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Reservationist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Reservationist job description and responsibilities
Assisting and advising customers who may be choosing from a variety of travel options.
03/27/2022: Anderson, IN
Making reservations for customers based on their various requirements and budgetary allowances.
03/06/2022: Ogden, UT
Reservationists must have the ability to schedule things efficiently.
03/12/2022: Saginaw, MI
Checking the availability of accommodation or transportation on the customers’ desired travel dates.
04/05/2022: Lafayette, LA
Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
04/29/2022: Alamogordo, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Reservationist jobs
Processes advance deposits on reservations.
03/19/2022: New Brunswick, NJ
Handles daily correspondence. Responds to inquires and makes reservations as needed.
05/09/2022: Stockton, CA
Step 3: View the best colleges and universities for Reservationist.
