The Warehouse Manager is responsible for implementing high level strategies that set the focus and control resource allocations for the warehouse. This position leads a cross functional team in the execution and continuous improvement of processes in the following areas: Shipping, Receiving, Material Handling, Value-Add, Lean Initiatives, and Inventory Control. The Warehouse manager will optimize operations, control costs, enhance customer satisfaction, and mitigate risks, all of which will contribute to ESP’s long-term success.

Essential Duties and Responsibilities

• Design and implement efficient warehouse layouts, workflows, and processes.
• Streamlining operations, minimize bottlenecks, reduce cycle times, and enhance overall productivity.
• Work in partnership with the Customer Excellence and Supply Chain Teams so that strategies are aligned and customized to our customers’ expectations.
• Identify and mitigate risks and disruptions in our warehouse operations.
• Responsible for ensuring compliance with safety regulations and implementing measures to mitigate risks such as damage or accidents within the warehouse.
• Leverage technology and data to enhance our warehouse operations.
• Reporting Daily: line efficiencies, OTD and CAPA’s. Identifying gaps in the metrics and improving performance.
• Maintain a clean and well organized facility. This includes office areas, shared spaces and overall building structures.
• Organizational Savvy: 
  • Operates within the organization’s formal and informal structures while building allies and relationships across departments. Uses allies to build consensus and create results. Is appropriately diplomatic, understands others’ roles and perspectives, and can sell projects and ideas across the organization. 
• Decision Making/Judgment: 
  • Recognizes problems and responds. Systematically gathers information and can sort through complex issues. Seeks input from others, addresses root cause of issue, and makes timely decisions. Can make difficult decisions and uses consensus when possible. Communicates decisions to others.
•  Problem Solving/Analysis: 
  • Breaks down problems into smaller components. Understands underlying issues, can simplify and process complex issues, and recognizes the difference between critical details and unimportant facts.
• Interpersonal Skills: 
  • Flexible and open minded, builds strong relationships, negotiates effectively, has good listening skills and 

Culture:

Tech Skills

• Advanced computer skills. 
• Proficient in Microsoft Outlook, Word, Excel, and PowerPoint and Database systems.

Other Skills:

• Language: Ability to read and interpret complex documents such as financial statements, contracts, and procedure manuals. Possesses high level business writing skills. Ability to speak effectively before groups of customers or associates of ESP.
• Quantitative: Ability to work with mathematical concepts such as probability and statistics. Ability to apply concepts such as fractions, percentages, ratios, graphs, and proportions to practical situations.

• Critical Thinking: Able to display high level reasoning skills to solve multiple, complex situations.

Qualifications

Bachelor’s Degree in Business Administration, Engineering, or Supply Chain Management from an accredited College or University and five years of related experience; or equivalent combination of education and experience. Familiarity with pressure situations and how to handle them in a professional business manner also required.

Accountabilities

First Month:

• Spend significant time in all functional areas of the warehouse to establish an understanding of each function
• Through each function learning and becoming familiar with our WMS and ERP system
• Complete product certification training program through Level 1
• Build good working relationships with key members of the engineering, quality, sales, supply base, warehouse, and production departments

First Quarter:

• Spend significant time in all functional areas of the warehouse to establish an understanding of each function and systems being utilized.
• Become familiar with current metrics reporting and establishing data and creating monthly metric reports
• Complete Level 2 product certification training program
• Introduction to CAPA and current open issues needing improvement
• Provide 90-day observations and recommendations on current processes and systems.

Second Quarter:

• Obtain advanced working knowledge of most functional areas in the warehouse and efficient with standard WMS and ERP functionalities
• Generating monthly performance metrics, review results and establishing action items
• Leading Corrective Action Initiatives on open CAPA (Order processing issues).
• Establish and implement updated advanced metrics for the warehouse functions.
• Develop key strategies and priorities for the warehouse

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment can be quiet to moderate

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with abilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk or hear, and view a computer monitor or video display. The employee frequently is required to use hands and/or fingers to type, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee may have to regularly lift 25 pounds, up to 50 pounds on occasion. Employee may be required to travel long distances with overnight stays.

Disclaimer

The warehouse manager will be responsible for managing all functional areas of the warehouse and personnel. This will include receiving, material handling, value-add and shipping. In addition to managing personnel in these functional areas they will be responsible for creating high level strategies to form lean and efficient processes. Create, analyze, and execute demand planning strategies to optimize capacity, increase profitability and enhance the customer experience