Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers. We are hiring an IT Support Technician (Helpdesk/Desktop) II for an exciting opportunity located in Jacksonville, FL
Job Description and Responsibilities
ESM is looking for a full-time IT Support Technician (Helpdesk/Desktop) who demonstrates the following capabilities and satisfies the Minimum Qualifications, Clearance, and Certification requirements. Employee responsibilities include:
Required Knowledge, Skills and Abilities (KSA)
Minimum Training, Education, and Certifications
ESM provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.
25 - 50
$5M - $10M
The job skills required for IT Support Technician (Helpdesk/Desktop) II (609786) include Troubleshooting, Customer Service, Technical Support, IT Support, Problem Solving, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician (Helpdesk/Desktop) II (609786). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician (Helpdesk/Desktop) II (609786). Select any job title you are interested in and start to search job requirements.
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The following is the career advancement route for IT Support Technician (Helpdesk/Desktop) II (609786) positions, which can be used as a reference in future career path planning. As an IT Support Technician (Helpdesk/Desktop) II (609786), it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician (Helpdesk/Desktop) II (609786). You can explore the career advancement for an IT Support Technician (Helpdesk/Desktop) II (609786) below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
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Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
01/16/2022: Beaumont, TX
Computer support specialists maintain computer networks and provide technical help to computer users.
02/10/2022: Corpus Christi, TX
Provided complete technical support and guidance to users for all software and hardware.
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Provided computer help desk support via telephone communications with end-users.
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Technical support technicians often work for companies to maintain network systems.
01/04/2022: Bradenton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
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Practice to fix common computer problems.
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Step 3: View the best colleges and universities for IT Support Technician.