About Us:

EMCOR Government Services offers an experienced single-source solution for meeting the routine and mission-critical needs of federal, state, local and other government organizations. By combining our expert professional technicians, commercial best practices, extensive facilities knowledge and strong commitment to reliable, responsive service, we enable our government clients to achieve consistently high-performance facilities, on-time projects and long-term value.

Job Title: Service Order Manager (B)

Job Summary:

EMCOR Government Services is seeking a talented Service Order Manager (SOM) for a healthcare facilities management bid in San Antonio, Texas. The Service Order Manager(s) (SOM) will be responsible for the performance, coordination and serving of all Corrective Maintenance work and manage the Operations and Maintenance (O&M), repair, minor construction and sustainment contract for large government healthcare facilities program. Serve as interface between the customer and the company. Deliver exceptional site leadership, customer service, positive employee engagement, and compliance with applicable local, state, and federal requirements, while meeting safety and quality performance requirements.

The SOM will be technically qualified in the field of Healthcare Facilities Management and Construction and have five (5) years of experience in health care construction, renovation, and maintenance and repair project management in a hospital environment, including the supervisory experience over a diversified workforce. The Service Order Manager shall possess the ASHE Certified Healthcare Constructor (CHC) certification.

The SOM will be familiar with the various codes and standards applicable to the project covered by the performance work statement, NFPA, EPA, and Occupational Safety and Health Administration (OSHA) codes and standards and TJC for hospital accreditations.

The SOM should possess advanced knowledge and understanding of all aspects of medical facility repair, construction and facilities management to include the following disciplines: mechanical, electrical, plumbing, communications, security systems, and landscaping. The SOM should also have experience in the federal government design and construction management policies and procedures to include: DoD MTF design standards, bid preparation, bid solicitation, bid evaluation and selection, award, inspection, acceptance and project close-out.

Essential Duties and Responsibilities:

• Planning, researching, and coordinating the requirement and project activities to ensure service order and task order objectives are accomplished within the prescribed time frame and funding parameters by performing the following duties
• Review service order quotes or plans in order to determine the project time frame, funding limitations, and procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project
• Establish work plans and staffing requirement(s) for each phase of the project and arrange for recruitment and / or assignment of subcontract project personnel where applicable. Confer with subcontract project staff to outline work plans and assigned duties, responsibilities, and scope(s) of authority
• Lead preconstruction and project coordination meetings with end users and client staff, various government staff and contractors
• Conduct price negotiations with contractors prior to award
• Direct and coordinate activities of project personnel to ensure projects progress on schedule and within prescribed budget
• Develop and maintain monthly requirements and project status reports for briefing to the client
• Modify project schedules, plans, and assigned personnel as required
• Confer with project personnel to provide technical advice and resolve any issues throughout the project duration
• Coordinate with applicable client authorities to ensure proper/required permitting and documentation is provided for approval prior to execution of work
• Provide technical guidance to assist client and the client's upper level staff for construction and facilities management related activities
• Ensure staff and subcontractors adhere to management plans and processes, including safety and quality requirements.
• Direct scheduling and completion of preventive maintenance, repairs, and project work.
• Ensure work is completed in compliance with contract requirements, healthcare codes and regulations, budgets, and performance standards.
• Resolve conflicts, identified deficiencies, and issues following reporting and corrective action requirements.
• Maintain program documentation and records for The Joint Commission (TJC) requirements, contract deliverables and plans, training, staff certifications and licenses, and permits.
• Conduct staff training, safety briefings, and quality inspections.

Qualifications:

• The SOM shall be technically qualified in the field of Healthcare Facilities Management and Construction and shall have five (5) years of experience in health care construction, renovation, and maintenance and repair project management in a hospital environment, including the supervisory experience over a diversified workforce.
• The SOM will be familiar with the various codes and standards applicable to the O&M tasks covered by the performance work statement, NFPA, EPA, and Occupational Safety and Health Administration (OSHA) codes and standards and TJC for hospital accreditations.
• The SOM should possess advanced knowledge and understanding of all aspects of medical facility repair, construction and facilities management to include the following disciplines: mechanical, electrical, plumbing, communications, security systems, and landscaping.
• The SOM should also have experience in the federal government design and construction management policies and procedures to include: DoD MTF design standards, bid preparation, bid solicitation, bid evaluation and selection, award, inspection, acceptance and project close-out.
• Experience using DMLSS CMMS is preferred.
• An American Society for Healthcare Engineering (ASHE) Certified Healthcare Constructor Certificate (CHC) is required.
• Strong oral and written communication skills required.
• Completion of OSHA 30 preferred.
• Must be able to read, write, speak, and understand English.
• Must have a valid drivers license.

EMCOR Government Services requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a complete COVID-19 vaccination. EMCOR Government Services is an equal opportunity employer and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer Veterans/Disabled.