Responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Requires a bachelor's degree. Typically reports to a head of unit/department. Manages subordinate staff in the day-to-day performance of t ...heir jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.More Show Less
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The Connection is celebrating 100 years of providing innovative programs ensuring opportunities are available to all. The Connection, a community-based nonprofit organization in Summit, NJ is seeking a reliable. full time Member Services Manager. As a part of the member services team, you will work as registrar, cashier and receptionist while providing excellent customer service. You will provide information to members, volunteers and the public ...
About the Role. . We are hiring a Member Services Manager to join us at Landing. In this role, you will join our Field Operations team and be responsible for success in the St Petersburg, FL. Success in this role looks like ownership. You’ll own the large decisions and the small details that lead to providing an amazing member experience within your. market. About the Team. . Our Field Operations team owns the support of Member and Property needs...
Member Services Manager. Job Description. The Opportunity. We are seeking a dynamic and passionate individual to join our team as the Manager of Member Services. In this role, you will be responsible for overseeing the engagement and support of our nonprofit member organizations. You will play a crucial role in ensuring that our members receive exceptional service, support, and resources to maximize their impact within their communities. How Good...
JOB TITLE: Member Services Manager. FLSA STATUS/ CLASSIFICATION: Full time, Non-exempt. REPORTS TO: Administrative Director. BENEFITS: Health Insurance, Paid Time Off. About the Junior League of Charlotte. The Junior League of Charlotte, Inc. (“JLC”) is a 501(c)(3) nonprofit organization of women committed to promoting voluntarism, developing the potential of women, and improving the community through the effective action and leadership of traine...
If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals dedicated to service, we invite you to apply online today.SUMMARY:The Member Services Manager will manage the overall operation, sales, and service of the teller line. Along with managing the branch in the absence of the Community Manager, this position will also support sales, service and the successful perform...
Mountaintop Golf & Lake Club is a private family club nestled in the Blue Ridge Mountains of western North Carolina. Our mission is to deliver high quality experiences through services focused on our Core Values and aimed at enriching the lives of each club member at Mountaintop. Because of our culture and focus on providing outstanding services, we are confident that your employee experience here will be inspiring and rewarding. Job Title: Membe...
The Member Services Manager is a strategic contributor to the Academy’s evolving membership strategy, and assists with the development and implementation of infrastructure for a high touch membership experience. The Member Services Manager is also responsible for maintaining the integrity of the member database, implementing standard operating procedures for membership operations and managing the daily operations of the Member Services team. Resp...
Overview. The American Association of Veterinary State Boards is a not-for-profit membership organization comprised of 63 Member Boards dedicated to the proper and efficient regulation of veterinary medicine in the interest of public protection. We are committed to supporting and advancing the regulatory process for veterinary medicine and being the source for comprehensive information and services to advance and strengthen veterinary regulation....
Position: Member Services Manager. Reports to: Senior Association Leader. . We are Solutionaries. Parthenon Management Group is an association management company offering management services to professional medical and scientific societies. We offer strategic guidance and bring creative solutions with a vision for the future. The Member Services Manager supports PMG’s goals, values and philosophy by exhibiting the following behaviors: excellence,...
Position: Member Services Manager. Reports to: Senior Association Leader. . We are Solutionaries. Parthenon Management Group is an association management company offering management services to professional medical and scientific societies. We offer strategic guidance and bring creative solutions with a vision for the future. The Member Services Manager supports PMG’s goals, values and philosophy by exhibiting the following behaviors: exce...
The. Member Services Manager. supports site operations of the Victory Connector, a harm reduction respite center for women and transgender individuals who use drugs. This includes maintenance of program supply inventory, maintenance of site protocol, milieu support and oversight, and staff supervision. The. Member Services Manager. reports to the Assistant Program Director for support and supervision. Essential Functions. Act in accordance with V...
