19 Account Manager - Customer Service Jobs in San Antonio, TX
NurseRecruiter, LLC is Hiring an Account Manager - Customer Service Near San Antonio, TX
Responsibilities
- Provide excellent customer service by responding to inquiries and resolving issues via phone, email, and chat
- Assist customers in navigating our job board platform and provide guidance on its features and functionality
- Collaborate with internal teams to address customer concerns and provide timely solutions
- Maintain accurate and detailed records of customer interactions and follow up as necessary
- Continuously improve customer support processes and resources
- Stay up-to-date with NurseRecruiter.com's services, policies, and industry trends
Requirements:
- Previous experience in a customer service role
- Excellent communication skills, both written and verbal
- Ability to provide clear and concise instructions to customers
- Strong problem-solving and troubleshooting skills
- Proficiency in using customer support software and tools
- A self-motivated and proactive mindset
- Ability to work independently and manage time effectively
- Empathy and a genuine desire to help others
Job Summary
Full Time
$86k-118k (estimate)
02/29/2024
04/28/2024
The following is the career advancement route for Account Manager - Customer Service positions, which can be used as a reference in future career path planning. As an Account Manager - Customer Service, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Account Manager - Customer Service. You can explore the career advancement for an Account Manager - Customer Service below and select your interested title to get hiring information.
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