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Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Free uniforms
Health insurance
Paid time off
Vision insurance
About the Role:We are seeking a motivated and customer-oriented Auto Glass Service Representative to join our team at Mike's Auto Glass in Tampa, FL. As the first point of contact for our customers, you will play a key role in providing exceptional service and ensuring a smooth and efficient process for auto glass repair and replacement. This is a office based customer service position 8am to 5pm Monday to Friday. No nights or weekends. Responsibilities:Interact with customers to assess their auto glass repair or replacement needsProvide accurate estimates and quotes for servicesSchedule appointments and manage the service calendarCoordinate with technicians to ensure timely completion of workCommunicate with insurance companies for billing and claims processingRequirements:Prior experience in a customer service or automotive roleStrong communication and interpersonal skillsKnowledge of auto glass repair and replacement processes is a plusAbility to work in a fast-paced and dynamic environmentAbout Us:Auto Glass Brands Inc/Mikes Auto Glass has been a trusted provider of auto glass services in Tampa, FL for over 30 years. Our commitment to quality and customer satisfaction has made us a leader in the industry. Join our team and be part of a company that values its employees and provides opportunities for growth and development.Full Time
$35k-43k (estimate)
05/26/2024
06/09/2024
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.