Elevation is one of the nation s largestproviders of residential solar storage energy efficiency and energyintelligence technology providers.

With afocus on ethical business practices and customerfirst values we areone of the fastestgrowing companies in the country a multipleyearDepartment of Energy contractor of the year and recognized as oneof the best places to work.

DesiredQualifications :

• Highschool diploma general education degree orequivalent.
• Ability to stay calm when customersare stressed or upset.
• Comfortable usingcomputers.
• Experience working with customersupport.

Responsibilities :

• Maintaininga positive empathetic and professional attitude toward customers atall times.
• Responding promptly to customerinquiries.
• Communicating with customers throughvarious channels.
• Acknowledging and resolvingcustomer complaints.
• Knowing our productsinside and out so that you can answerquestions.
• Processing orders forms applicationsand requests.
• Keeping records of customerinteractions transactions comments andcomplaints.
• Communicating and coordinating withcolleagues as necessary.
• Providing feedback onthe efficiency of the customer serviceprocess.
• Managing a team of junior customerservice representatives.

PerksandBenefits :

• Competitivesalary.
• Healthbenefits.
• Flexible workarrangements.
• Professional developmentopportunities.
• Generous paid timeoff.
• Retirement savingsoptions.
• Employee discounts andperks.
• Diversity and inclusioninitiatives.
• Company culture andvalues.
• Opportunities foradvancement.

customerservice,customer satisfaction,energy,customersupport

Last updated : 2024-02-23