Office Support Specialist

Eau Claire Insulation & Exteriors, an expanding Eau Claire business, has an immediate opening for a Office Support Specialist at our Eau Claire location. The Office Support Specialists is a key player in ensuring the productivity and efficiency of the business. We are looking for an organized and reliable individual with strong customer service focus and solid accounting/bookkeeping skills who thrives in a team environment. Build your career with an organization that is helping to build the Chippewa Valley!

Primary Duties:

* Answer and transfers phone calls, screening when necessary.

* Welcomes and directs visitors and clients.

* Process mail and distribute as needed.

* Maintains office supplies and coordinates maintenance of office equipment.

* Verify, update & maintain customer account information.

* Maintenance of employee payroll:

• enter employee daily work sheets and generate weekly payroll reports.
• process employee payroll into QuickBooks.
• record & submit federal & state payroll taxes.

* Create & maintain personnel records:

• create & process new hire paperwork.
• maintain all personnel records.
• record, file & report employee attendance records.

* Process contribution benefit files:

• review & activate new employee benefit accounts.
• submit employee benefit changes as needed.
• enter new/change of benefits into QuickBooks for payroll.

* Develop customer receivable accounts:

• process work orders for costing information.
• create invoices.
• file customer invoices.
• e-mail/mail customer invoicing.

* Process account receivable payments:

• apply incoming customer payments.
• document payments and file paid invoices.
• communicate with Sales Dept. any payment discrepancies.
• create QuickBooks deposits and process bank deposits.

* Maintain & track accounts receivables:

• generate and distribute an A/R report bi weekly for office meeting.
• work to recover past due receivables.
• assist with delinquent/collection filings.

Other duties:

• enter and process purchase order data.
• review and maintain inventory pricing.
• Assist all departments as needed and perform other related duties as assigned.

Required Skills/Abilities

• Excellent verbal & written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office, Outlook and Internet applications.
• Knowledge/experience in QuickBooks and web design a plus.
• Excellent in organizational skills and attention to detail.
• Valid drivers license.
• Dependable, reliable and the ability to work independently.
• Hours of work required: 8:30 a.m. - 5:00 p.m., M-F (30 min lunch)
• Attend work daily.

Education and Experience

• High School diploma or equivalent required.
• Two to three years of experience in administrative role, with payroll experience preferred.

Physical Requirements

• Prolonged periods of sitting at a desk.
• Prolonged computer work.
• Must be able to lift up to 15 pounds at times.

Reliable Team Players May Qualify For:

• Health Insurance
• Paid Personal Time Off
• Paid Holidays
• Simple IRA Retirement Plan
• Accident, Cancer & Critical Illness Insurance
• Health & Wellness Program Reimbursement
• Discretionary Company Bonus

Starting Pay:

$19.00/hr. - $22.00/hr. starting pay, based on experience. Knowledge of QuickBooks a plus!

Job Type: Full-time

Benefits:

• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have a valid drivers license?

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 5 years (Preferred)
• Customer Service: 5 years (Preferred)
• Accounting: 2 years (Required)
• QuickBooks: 2 years (Required)

Work Location: In person