Description

The Medical Assistant performs administrative and clinical support functions for the medical staff. This position also provides administrative office duties including, but not limited to, answering phones, greeting visitors and clients, copying, faxing and maintenance of files, logs and manuals.

Essential Duties and Responsibilities:

• Ensures that all service delivery practices are guided by the principles of trauma informed care.
• Requests physicians’ schedules for next day.
• Obtains and records vital signs in members’ charts prior to appointments, psych evaluations, when a patient begins a new medication or is scheduled for follow-up care, or upon request of a physician or nurse.
• Alerts medical staff to abnormal vital signs, or any patient concerns.
• Schedules appointments and referrals as indicated.
• Monitors refill/Medline phone calls on an hourly basis, obtaining information needed for refills.
• Answers phone requests from reception for prescription pickup, delivers prescriptions to members, reports member/family questions or issues to nursing.
• Responds effectively to members’ needs and problems.
• Provides patient education; reviews and explains physician’s instructions.
• Serves as a liaison between physician and other agencies.
• Prepares and files medical charts as needed.
• Assists with patient appointment flow; covers front desk.
• Provides assistance with certified mail, copying, faxes, chart retrieval, etc.
• Develops, maintains and updates files, logs, manuals and handbooks for medical staff.
• Maintains office equipment. Performs inventory control and orders supplies.
• Gathers information on community resources for medical staff.
• Adheres to Health Insurance Portability and Accountability Act (HIPAA) of 1996.
• Maintains an approved schedule, and acceptable level of attendance.
• Performs other duties as assigned or necessary as they relate to the general nature of the position.

Requirements

Education –

• High School Diploma or GED required.

Experience –

• One year of medical assistant experience in a psychiatric setting preferred.
• Diploma (Preferred Certified) – Medical Assistant Certificate from an accredited program required.

Regulatory –

• Minimum 21 years of age.
• Arizona Driver’s License, 39-month Motor Vehicle Report and proof of vehicle registration and liability insurance that meets insurance requirements.
• Must possess a valid AZ DPS Level 1 fingerprint clearance card.
• CPR and First Aid certification (Employer provides).
• Initial current negative TB test result (Employer provides).

Easterseals Blake Foundation is an EEO/AA/Vet/Disabled Employer