63 Front Desk Attendant Jobs in Virginia, VA
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Eastern Sports Management is Hiring a Front Desk Attendant Near Virginia, VA
TAKE IT TO THE HOUSE!
The Virginia Beach Field House is Virginia’s premier indoor sports facility. With over 175,000 square feet, we offer leagues, camps, clinics, and tournaments for youth and adults in soccer, flag football, volleyball, basketball, arena (indoor) baseball and softball, field hockey, lacrosse, dodge ball, sand volleyball, sand flag football, sand soccer and other social sports. We also host birthday and team parties, corporate events, and other organized activities. The Virginia Beach Field House has 6 turf fields, 8 regulation volleyball courts, 4 basketball courts, 8 sand volleyball courts, 2 sand fields, multiple party rooms, an arcade, and an indoor Fun Zone. Guests are encouraged to visit our fully stocked food court and lounge. In addition, we proudly carry several beers on tap and by the bottle for those patrons over 21 years of age who enjoy adult beverages. We have full locker rooms with day lockers and showers. For entertainment we have over 40 flat screen TV’s throughout the building, and four 110’ giant screen TV’s in our lounge. For the best indoor sports - TAKE IT TO THE HOUSE!
The Virginia Beach Field House (VBFH) is currently looking for Front Desk staff. The Front Desk staff provides the first point of contact for all guests at the VBFH. The staff is member is expected to provide excellent guest service to all guests and to always display great knowledge of VBFH programs. This part-time position reports directly to the Guest Services Director.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Greet guests and provide answers and directions as needed
• Provide courteous and friendly guest service to all VBFH guests
• Register guests for leagues, camps, clinics, drop-ins, etc.
• Be knowledgeable of all VBFH prices, leagues, and events
• Process payments accurately and efficiently
• Maintain an accurate drawer count at the beginning and end of each shift
• Drop an accurate shift report at the end of each shift
• Operate multi-line phones
• Fill out incident and accident reports and submit to proper Manager (Manager on Duty/Human Resources)
• Record and file waivers and birthday party sheets
• Maintain confidentiality with guest and employee information
• Resolve all guest concerns and complaints and/or direct to appropriate Manager
• Know and enforce VBFH policies and procedures
• Must have excellent communication skills, both verbal and written
• Must be extremely professional in appearance, demeanor, and communication
• Must have strong leadership skills
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast-paced environment
• Must be able to handle difficult and stressful situations
• Able to multi-task and prioritize
• Must be able to work well in a group setting
• Able to remain calm and focused in emergency situations
• Must be able to work irregular shifts to include nights, weekends, and holidays as needed
• Perform other duties and responsibilities as needed, required, or assigned by the Guest Services Director and/or the General Manager
Job Summary
Full Time
Business Services
$27k-35k (estimate)
03/09/2024
05/12/2024
easternsportsmanagement.com
FREDERICKSBURG, VA
<25
2010
<$5M
Business Services
Related Companies
About Eastern Sports Management
Eastern Sports Management is the regional leader in indoor sports facility operation, focusing on wellness, competition, and training for individuals at any age. The company was created to develop and manage sports properties located on the East Coast. ESM currently manages four facilities located in Virginia and Pennsylvania. ESM designed, constructed and currently oversees the operations of the Fredericksburg Field House (Fredericksburg, VA) and the Virginia Beach Field House (Virginia Beach, VA). In 2012, ESM assumed management of United Sports Training Center (Downingtown, PA). In 2014, ES...M entered into a public-private partnership with Stafford County, VA and opened the Jeff Rouse Swim and Sport Center in 2016. ESM is presently developing the new Virginia Beach Sports Center, a state-of-the-art facility which will open in 2020. The offerings of these dynamic facilities range from leagues and tournaments to before & after school care, summer camps, and more.
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The job skills required for Front Desk Attendant include Guest Service, Confidentiality, Communication Skills, Leadership, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Attendant positions, which can be used as a reference in future career path planning. As a Front Desk Attendant, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Attendant. You can explore the career advancement for a Front Desk Attendant below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Attendant job description and responsibilities
Front desk attendants may be responsible for monitoring lobby and/or front entrance security cameras.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Hotel front desk employees also known as guest services employees are responsible for making sure each guest has a pleasant experience at a hotel.
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While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
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For a business such as hospitality, the front office department comes with an aspect of elevating customer experience with the business.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Attendant jobs
There are many benefits of a front desk receptionist job.
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Most hotel front desk clerks work their positions full-time, though depending on the specific hotel or resort, part-time and seasonal positions may be available.
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Employers look for front desk skills on candidate resumes to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/17/2022: Provo, UT
Receptionists, office assistants, hotel desk assistants, or customer service associates are all examples of professionals who use front desk skills to complete their job efficiently.
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Proven experience as front desk representative, agent or relevant position.
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Step 3: View the best colleges and universities for Front Desk Attendant.
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