Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose This position designs, develops, tests and maintains infrastructure as code, CICD patterns, Configuration Management and containerized product applications, providing technical leadership and hands-on support for internal systems. Essential Functions Design, develop, document, test and debug new and existing Configuration management patterns and infrastructure as code. Design, create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations ensuring efficient planning and execution. Perform requirements analysis and design a model for Infrastructure and application flow. Conduct design meetings and analyzes user needs to determine technical requirements. Write technical specifications (based on conceptual design and business requirements). Identify and evaluate new technologies for implementation. Recommend and implement changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters. Seek out and implement new technologies to continually simplify the environment while improving security and performance. Analyze results, failures and bugs to determine the causes of errors and tune the automation pipeline to fix the problems to have desired outcome. Diagnose and resolve hardware related server problems (failed disks, network cards, CPU, memory, etc.) and act as escalation point to troubleshoot hardware and operating system problems and suggest possible performance tuning. Consult with end user to prototype, refine, test, and debug programs to meet needs. Proactively monitors health of environment and act on fixing any issues and improves the performance of environments. Coaching and mentoring staff on team policies, procedures, use cases and best patterns. Support and maintain products and add new features. Participate in and follow change management processes for change implementation. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data For Kubernetes Focus Only: Design/Implement container orchestration platform in a hybrid cloud environment. Ensure that container orchestration platform is regularly maintained and released to production without downtime. For Cloud Focus Only: Lead infrastructure-as-code projects, designing APIs and building tools to be used by engineering teams for reliable and repeatable cloud deployments Implement abstractions to simplify the complexities of cloud providers (AWS), open-source technologies (Kubernetes), and internal EWS infrastructure Obsess about the usability of the systems you build, allowing engineers to have an intuitive and predictable experience working with infrastructure at scale Troubleshooting complex infrastructure problems, often spanning multiple layers of the stack and requires working with multiple teams Experience designing cloud infrastructure for robustness, security, and observability Expertise in infrastructure-as-code tools such as Terraform, Ansible, and continuous deployment pipelines Expertise in AWS foundations including compute, networking, storage, observability and security. Experience in automating AWS services using Terraform and Ansible. Experience in highly scalable distributed datacenter or cloud computer systems (AWS, Azure, VM) Strong knowledge of AWS services (EC2, IAM, ELB, Route53, S3, Lambda, Cloud Formation, DynamoDB) Experience architecting Kubernetes based systems Container orchestration - Kubernetes, TKGi, EKS, ECS Proficient with using and debugging networks, DNS, HTTP, TLS, load-balancing, build systems, Linux, and Docker Experience in building CI/CD pipelines Experience building and scaling Workflow pipelines Experience in data center operations, monitoring, alerting and notifications Minimum Qualifications Education and/or experience typically obtained through completion of a Bachelor’s Degree in Computer Science or equivalent certifications. Minimum of 7 or more years of related experience. Demonstrated prior DevOps, software engineering or related experience. Ability to work on multiple projects and general understanding of software environments and network topologies Able to facilitate technical design sessions Minimum of 3 years of experience in modern application design patterns Solid understanding of an iterative software development process Ability to use Linux administration command line programs and create/edit scripts Knowledge of one or more of the tools – Chef, Ansible, puppet. Knowledge of one or more of the tools – IAC, Containerization and orchestration (Terraform, Docker & Kubernetes) Experienced with security and encryption protocols. Knowledge of one of the cloud infrastructure providers – AWS, GCP and Azure Must be able to work different schedules as part of an on-call rotation. Background and drug screen. Preferred Certification in Terraform, AWS, and Kubernetes AWS, Azure (and/ or other cloud-based) certification(s) strongly preferred The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. 12 weeks of Paid Parental Leave Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. *Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process! Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. We extend careful consideration for each and every application, without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. Equal employment opportunity (EEO) is the law. View supplemental EEO is the law poster. Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants