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Desktop Support II
E-solutions Inc MADISON, WI
$56k-73k (estimate)
Full Time | Business Services 2 Weeks Ago
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E-solutions Inc is Hiring a Desktop Support II Near MADISON, WI

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Job Description :

  • Provides information technolgy (IT) support services to end users in support of institutional technology operation. Provides trainingy to end users.
  • Completes procurements, installations, configurations, repairs, and modifications of various technology hardware, software, and associated components under general supervision
  • Identifies, troubleshoots, resolves, and / or escalates basic and more complex data, network connectivity, client / server processes, and application issues according to established policies and procedures
  • Maintains operational functions of technology systems to ensure appropriate integration, compatibility, and functionality according to established user requirements
  • Serves as a point of contact for individuals and groups providing standard-level organizational information about technology resources and addressing their needs
  • Facilitates individual and group end user trainings, answers questions, and provides information specific to non-routine and more complex information technology end user products and services
  • Ensures the adoption of campus-prescribed cybersecurity practices in all technology implemented within the school.
  • Keeps updated on state of the art in computer, networking, and audio-visual technology.
  • Serves as one primary point of contact for all IT-related issues within the School and the UW Veterinary Care Teaching Hospital, ensuring that help desk tickets are logged and responded to for each case.
  • Working with the teams Cybersecurity Engineer and Systems Engineers, ensures newly configured equipment (and existing equipment requiring service) is configured according to protocols defined by them and by campus.

Required Skills : Desktop Support

Additional Skills : Desktop Support

2 days ago

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$56k-73k (estimate)

POST DATE

04/29/2024

EXPIRATION DATE

05/12/2024

WEBSITE

e-solutionsinc.com

HEADQUARTERS

ALBANY, NY

SIZE

1,000 - 3,000

FOUNDED

2003

CEO

MICHAEL MULLIN

REVENUE

$50M - $200M

INDUSTRY

Business Services

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About E-solutions Inc

"Empowering Technology Services Founded in 2003, we are in our 19th year of structured growth. We are a talent-driven, talent acquisition company providing individual consultants, project teams, and strategic outsourcing services to clients in a wide range of industries. E-Solutions, Inc. is a certified minority-owned staffing firm spearheaded by industry experts. We offer award-winning solutions for the Global Talent Cloud. Our services include: Staff Augmentation IT Outsourcing Business Process Outsourcing We leverage our recruiting expertise to deliver high-end consulting services for a ...variety of engagements. E-Solutions, Inc. has developed a business structure with no boundaries, which means we work as one collective entity. Our MSP partners and end customers have recognized our commitment to a partnering supplier model enabling us to expand to our present feat: 8 Nations 32 Operational Centers 1800+ Workforce Revenue ~$100+ Million Top 10 vendor for $10 Billion System Integrator Our clients extend from Fortune 500s to IT Companies, and we're experts at finding the right combination of solutions & solutions to fit any company's unique environment. We place professionals in contract, contract-to-hire, permanent hire, and statement-of-work-based positions with industry forerunners and innovative start-ups. We partner with talent ranging from IT professionals to engineering to skilled trades and many more. Our vast experience has provided us with a depth of knowledge that spans across industries and technologies. The following are the industry verticals, which we serve:- BFSI ITES Healthcare Energy & Utilities Light Engineering Manufacturing Warehouse & Logistics Administrative & Support Services Disclaimer E-Solutions Inc. Provides Equal Employment Opportunities (EEO) To All Employees And Applicants For Employment Without Regard To Race, Color, Religion, More
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