Responsibilities of Customer Service Representative Trainee include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling orders to customer specifications and processing sales data via computer
• Assisting the outside sales team by preparing price quotes and sourcing products

Qualifications of the Customer Service Representative Trainee include, but are not limited to:

• Familiar with pumps, parts, and other MROP equipment
• Excellent communication skills
• Should be enthusiastic and able to work independently
• Must have experience performing a majority of the functions
• Prior inside sales/customer service experience
• Data entry skills, organization, multi tasking and customer focus is required
• Regular in-person attendance required

Additional Information:

Physical Demand: N/A

Working Conditions: Office environment

Training/Certifications: N/A

Shift Time/Overtime: Monday-Friday, 8:00am-5:00pm

Travel: N/A

Education: High School Diploma required

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• How many years of recent experience do you have as a Customer Service Rep and/or sales and/or quotes and/or buying position for Industrial MRO (Maintenance, Repair & Operations) or bearings or power transmissions? Please detail.

Work Location: In person