Responsibilities of Customer Service Representative include, but are not limited to:

• Responding to customer inquiries regarding company products and services
• Processing customer phone orders
• Checking availability of stock and shipping dates
• Quoting prices, filling orders to customer specifications and processing sales data via computer
• Assisting the outside sales team by preparing price quotes and sourcing products

Qualifications of the Customer Service Representative include, but are not limited to:

• 1-2 years of customer service knowledge (preferred not necessarily)
• Excellent communication skills
• Should be enthusiastic and able to work independently
• Must have experience performing a majority of the functions
• Prior inside sales/customer service experience (preferred not necessarily)
• Data entry skills, organization, multi-tasking and customer focus is required
• Regular in-person attendance required
• Normal business hours Monday-Friday, 8am-5pm

Additional Information:

Pay Range: $43,680-$49,920 (DOE)

Physical Demand: N/A

Working Conditions: Office

Training/Certifications: N/A

Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8am-5pm

Travel: N/A

Education: High School Diploma or GED

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

• 401(k) matching
• Flexible schedule
• Paid time off

Experience level:

• 1 year
• 2 years
• Under 1 year

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• How many years of recent experience do you have as a Customer Service Rep and/or sales and/or quotes and/or buying position for Industrial MRO (Maintenance, Repair & Operations) or bearings or power transmissions? Please detail.

Work Location: In person