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Job Summary: We are seeking a skilled and organized Service Department Coordinator to join our team. The Service Department Coordinator will be responsible for assisting in the day-to-day operations of our service department, including scheduling service calls, helping coordinating technicians, and ensuring timely completion of projects. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to multitask effectively.
Responsibilities:
Schedule Service Calls: Coordinate with clients to schedule service calls for repairs, maintenance, and inspections.
Dispatch Technicians: Assign service requests to appropriate technicians based on expertise, availability, and location.
Manage Work Orders: Create and manage work orders for service calls, ensuring all necessary information is documented and communicated to technicians.
Track Progress: Monitor the progress of service calls and ensure timely completion of projects.
Communicate with Clients: Provide updates to clients regarding the status of their service requests and address any questions or concerns they may have. Call Customers for approvals on NTE.
Coordinate Materials: Work closely with the procurement team to ensure necessary materials and equipment are available for service calls.
Documentation: Maintain accurate records of service calls, including work performed, materials used, and any additional notes. Complete Warranty Paperwork and file all service invoices.
Inventory Management: Assist in managing inventory levels for service-related materials and equipment.
Full Time
$93k-120k (estimate)
05/12/2024
07/10/2024
The job skills required for Service Department Coordinator include Scheduling, Attention to Detail, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Department Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Department Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Department Coordinator positions, which can be used as a reference in future career path planning. As a Service Department Coordinator, it can be promoted into senior positions as a Field Service Supervisor I that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Department Coordinator. You can explore the career advancement for a Service Department Coordinator below and select your interested title to get hiring information.