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Service Coordinator
ACF Tampa, FL
$66k-85k (estimate)
Full Time | Civic & Environmental Advocacy 2 Months Ago
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ACF is Hiring a Service Coordinator Near Tampa, FL

Job Description:


Job Summary

The Service Coordinator is responsible for the coordination of service work orders for the Generator Department.

Essential Job Functions

  • Schedule service technicians daily in an efficient manner
  • Respond to incoming service related calls.
  • Assist external customers with their service needs
  • Prepare quotations of all service related projects and follow up on a weekly basis. Projects include emergency calls, scheduled service calls, and preventative maintenance agreements.
  • Monitor all daily invoicing and work in progress (WIP) report on a daily basis
  • Work closely with the parts department to make sure all parts are on hand for the technicians’ service jobs
  • Monitor and schedule all periodic maintenance agreements
  • Input service data in business operating systems

Additional Job Functions

  • May be required to support the other departments during special circumstances such as vacation coverage
Experience and Skills:

Required Knowledge, Skills and Abilities (including physical and work environment)

  • Computer literacy is required, including a working knowledge of Microsoft Office applications (i.e. Outlook, Word, Excel)
  • Working knowledge of a Windows based business system or FieldServio is preferred
  • Incorporate time management skills on a continuous basis
  • Skilled in the areas of interpersonal communication, organization, accuracy, and professional verbal and written communication
  • Basic mechanical and technical aptitude
  • Must be able to handle high pressure situations and adapt well to changes in the market
  • Working knowledge of Microsoft Office applications such as Excel, Word, Outlook and Internet Explorer as well as the ability to learn the Company’s business operating system
  • Ability to apply teamwork principles when working with Company personnel
  • Work environment requires exposure to computer screen, typing/mouse usage, and extended periods of sedentary work.
  • Ability to lift materials up to 10 pounds

Minimum Job Qualifications (education, work experience, licenses/certifications)

  • Associate degree, or 2 to 3 years of customer service and/or logistics experience (industrial experience preferred), or an equivalent combination of education and experience
From: ACF, Inc.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Civic & Environmental Advocacy

SALARY

$66k-85k (estimate)

POST DATE

03/31/2023

EXPIRATION DATE

06/05/2024

HEADQUARTERS

PASADENA, CA

SIZE

100 - 200

FOUNDED

2009

REVENUE

$50M - $200M

INDUSTRY

Civic & Environmental Advocacy

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The job skills required for Service Coordinator include Customer Service, Microsoft Office, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.

01/10/2022: Galveston, TX

The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

03/03/2022: Ogden, UT

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

02/08/2022: Bangor, ME

A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

12/29/2021: New Bedford, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

02/13/2022: Dallas, TX

Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

03/05/2022: Saginaw, MI

Step 3: View the best colleges and universities for Service Coordinator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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