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Service Coordinator
Apply
$51k-67k (estimate)
Full Time 1 Week Ago
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Tudi Mechanical Systems is Hiring a Service Coordinator Near Tampa, FL

Job Description

Job Description

What happens when a mechanical contractor is about more than just HVAC and controls? 

Where it’s not just about satisfying clients, but transforming an industry. 

With Tudi Mechanical Systems, you get a team that operates…

As a single heartbeat. Because a business doesn’t always have to BE a business.

It should be something more. 

Experience the Tudi difference, where anything is possible. 

We are excited to announce an opening for a Service Dispatcher for the Commercial Division.

Responsibilities:

  • Point of contact for commercial service requests and technician assignments.
  • Scheduling and tracking of service technicians to maximize their operating efficiency and effectiveness.
  • 100% quality on all customer service calls and ensure timely response to customer requests.
  • Earn customer loyalty by effectively and efficiently managing customer interactions, ensuring customer satisfaction.
  • Communicate with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.

Qualifications:

  • 3 years of dispatching/customer service experience
  • High School or Vocational School Education.
  • General familiarity with the Tampa area (distances/highways/etc.).
  • Exceptional interpersonal, customer service, and communication skills.
  • Strong proficiency with MS office (Word, PPT, & Excel).
  • Ability to manage multiple jobs at one time and stay organized.

Compensation & Benefits:

  • Competitive compensation package; including bonus incentive program 
  • Comprehensive benefits package, including employer-paid health insurance (no employee contribution toward premiums)
  • 401k with Company match & profit sharing
  • Excellent working environment
  • Various employee & family events

 Our results speak for themselves. Tudi Mechanical Systems of Tampa has been recognized as a 4-time recipient of Tampa Bay’s Best Places to Work Award by the Tampa Bay Business Journal, an award based directly on the feedback from our team. We are also recognized as one of the best contractors on the U.S. East Coast by Air Conditioning, Heating and Refrigeration News.

Founded in 1987, TUDI Mechanical Systems has grown into the premier mechanical service contractor and trusted business partner in our defined market segment. Our ethics, strategies and business philosophies have led to consistent double-digit growth for the past 15 years.

At Tudi, we are committed to each other and our customers. We are raising the bar and changing the industry. 

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Job Summary

JOB TYPE

Full Time

SALARY

$51k-67k (estimate)

POST DATE

05/07/2024

EXPIRATION DATE

05/20/2024

WEBSITE

tudi.com

HEADQUARTERS

WEST HOLLYWOOD, CA

SIZE

100 - 200

FOUNDED

1987

CEO

FELICIA ARLIN

REVENUE

$10M - $50M

INDUSTRY

Consumer Goods

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About Tudi Mechanical Systems

TUDI Mechanical Systems, Inc. - Voted the #1 Work Place in the Pittsburgh area by the Pittsburgh Post-Gazette! Also, TUDI has been named one of the best contractors to work for by Air Conditioning, Heating and Refrigeration News! Founded in 1987, TUDI Mechanical Systems has grown into this premier mechanical contractor in both the Pittsburgh and Tampa Markets. A leading Pittsburgh, PA and Tampa, FL areas Heating, Air Conditioning, Electrical, and Plumbing Repair/Replacement Service Company. We are a highly professional, resourceful team of designers, installers and service technicians focused... on improving our customers' ROI through preventative maintenance, asset management and energy management solutions. Total comfort, satisfaction, integrity and respect are our priorities, so we are committed to doing the job right. Our philosophies and strategies have led us to consistent double digit growth. Go to www.tudi.com or www.tudiflorida.com and check out all of our new career opportunities. More
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The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.

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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Service Coordinator job description and responsibilities

Volunteer coordinators must use marketing tools such as outreach programs and emails to attract new customers and maintain relationships with existing customers.

01/10/2022: Galveston, TX

The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.

03/03/2022: Ogden, UT

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

02/08/2022: Bangor, ME

A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.

01/13/2022: Rapid City, SD

Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Service Coordinator jobs

A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.

01/08/2022: Petaluma, CA

A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.

02/06/2022: Charlotte, NC

May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.

02/26/2022: Clarksville, TN

Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.

02/13/2022: Dallas, TX

Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.

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Step 3: View the best colleges and universities for Service Coordinator.

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